CoolThings Australia Reviews

Rated 5/5 based on 812 reviews.

Here's what people have had to say about CoolThings Australia lately.

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Reviews (812)

best practise from this company

Sent In By: on 19 September 2020 - Verified Customer
My mantra ......Service service service !!!! This company comes out on top .Can't be beaten! Thank you 5 Star

Geyser Tube

Sent In By: on 18 September 2020 - Verified Customer
Easy to order and prompt delivery. Happy to find a surprise little stretchy happy rubbery toy inside which my daughter loves to stretch and play with. I didn’t even know this place existed but I’ll happily order again

Fantastic

Sent In By: on 16 September 2020 - Verified Customer
Fantastic service. I was kept informed and Coolthings respected my wishes. Some things were not in stock. My order was split and availsble items delivered as soon as. No charge for extra delivery.

Bottle lights

Sent In By: on 16 September 2020 - Verified Customer
High Quality product. The bottle lights look beautiful and are so simple to set up. Good price. Fast delivery. Please try to use a lot less packaging in future, though!

CoolThings Australia Response
Hi Tammy, Thankyou so much for your feedback, I appreciate you taking the time to send it in. We always walk a fine line with packaging, too little packaging and product boxes can get damaged in transit. When items are given as gifts if the external box is damaged sometimes that gives the recipient a negative feeling about what's inside the box. You might be pleased to know that our packaging foam is biodegradable, you can actually put in your compost bin and it will biodegrade. We also always try to use recycled boxes to ship in too, the box you would have received started its life as a box that had electrical meters in it. Hope that gives you a bit more info on the way we do our bit for the environment. :-) Peter.

All things awesome

Sent In By: on 15 September 2020 - Verified Customer
I have been buy cool stuff from Cool Things for years and they never disappoint: both personal and as teaching resources (fun science stuff). The products are as seen on the site and video clips (very handy). The site is easy to navigate, and their response and delivery is timely. They are awesome!!

Fabulous company

Sent In By: on 13 September 2020 - Verified Customer
As a mature lady not sure what grandchild in the UK has got . The cool team steer me in in the right direction , for a 10 yr old child , also as I can’t always remember what I sent from one year to the next , they have it all on file , now that’s impressive , and I can TALK to some one Well done team , and thank you Jan

great service

Sent In By: on 11 September 2020 - Verified Customer
I was really happy with the level of customer service given by this company. I was having trouble with paypal and they were very prompt getting back to me,

Excellent service

Sent In By: on 9 September 2020 - Verified Customer
I ordered the Omy Paris postcards and the parcel came wonderfully packed. Very happy with everything.

Efficient service

Sent In By: on 8 September 2020 - Verified Customer
Quick and efficient service. Quality product.

UGEARS HURDY GURDY

Sent In By: on 8 September 2020
Absolutely stoked!!! I received the UGEAR Hurdy Gurdy as a Father's Day gift and could not be more impressed. It's beautiful, musical and I get to put it together. So happy right now!

Fun during lockdown

Sent In By: on 6 September 2020 - Verified Customer
I was looking for presents for a 7yr old that would keep him entertained during lockdown but also get to him in time with postal delays. Cool Things had me covered. Even helped me edit my order quickly and easily. Everything arrived on time and the present receiver loved every fun and silly thing in his package.

Happy Customer

Sent In By: on 4 September 2020 - Verified Customer
All good with my order. Thank you for being so reliable. Love your stuff.

Smooshes jumbo Neon Ball

Sent In By: on 2 September 2020
I wanted to buy two of the Smooshes jumbo balls but when I ordered online I had only ordered 1 and I wanted a specific colour so I sent a message to cool things Australia, they emailed me back to check how many balls I actually wanted and then sent me details so I could pay for the extra ball. Customer Service was amazing and I got my order a few days later and I got the colour balls I had requested. I have to say this is an awesome company and would highly recommend buying from them, I will be a returning customer.

Prompt delivery

Sent In By: on 29 August 2020
Thankyou for the prompt dispatch and delivery of my order. As i live in rural S.A. I was expecting a longer time frame. Regards

Fast and spot on

Sent In By: on 26 August 2020 - Verified Customer
Found what I wanted, easy to order and the communication along the way (dispatch pics, etc) was brilliant! Helps that my daughter was wrapt with her new Pop! Vinyl collection!!

Excellent customer service

Sent In By: on 24 August 2020
The team at cool things Australia we are efficient professional and helpful they work in a timely matter and my order is already on the way only after putting it in yesterday morning keep up the great work team and I look forward to more novelty items to purchase!!

Something unique for the Hard-To-Buy-For

Sent In By: on 19 August 2020
Trawled a few other sites and saw same products but in this time of everything-closed-up, wanted to give a real surprise. Found just that on 'Cool Things' along with fast, efficient and well-tracked service. You want to bookmark this site...

Crate coasters & mini blower

Sent In By: on 19 August 2020 - Verified Customer
Totally awesome products and fast shipping thank you

Fantastic range and service

Sent In By: on 18 August 2020 - Verified Customer
We'd been searching for pop-up rockets for months and were very happy to find them at the CoolThings shop. We also found some extra goodies. Delivered in just a few days to Queensland. Everything correct and perfectly packaged and tracked. Thank you very much.

Service

Sent In By: on 17 August 2020
It is a pleasure to deal with this company headed by Peter who is at all times, is both knowledgeable and accommodating despatching the items ordered promptly. His care in packaging is evidenced by that, I have never received any damaged goods. Thank you.

Bottle Joiners

Sent In By: on 14 August 2020
Finally was able to locate the bottle joiners for Cyclone in a Bottle Experiments I am planning to do with my students.. They were also great value for money.

Storm glass

Sent In By: on 14 August 2020 - Verified Customer
Excellent service from ordering to receiving 2 x Fitzroy storm glasses. Kept in formed of all aspects of delivery. Highly recommended company. 5/5.

OMG!!! We love the Jumbo Smoochos!!!

Sent In By: on 13 August 2020
I am going to buy more of these!! Not only does my son love these I have been squishing these all day as well!! I bought the colour change ones as well and they are so fantastic and addictive too!! Thanks Cool Things!!!

doggy money box

Sent In By: on 13 August 2020
5/5great service helpful staff can't wait to see our granddaughters face