CoolThings Australia ReviewsRated 5/5 based on 812 reviews.
Here's what people have had to say about CoolThings Australia lately.
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best practise from this companySent In By: inge on 19 September 2020 - Verified CustomerMy mantra ......Service service service !!!! This company comes out on top .Can't be beaten! Thank you 5 Star
Geyser TubeSent In By: Lisa on 18 September 2020 - Verified CustomerEasy to order and prompt delivery. Happy to find a surprise little stretchy happy rubbery toy inside which my daughter loves to stretch and play with. I didn’t even know this place existed but I’ll happily order again
FantasticSent In By: Jim Baldwin on 16 September 2020 - Verified CustomerFantastic service. I was kept informed and Coolthings respected my wishes. Some things were not in stock. My order was split and availsble items delivered as soon as. No charge for extra delivery.
Bottle lightsSent In By: Tammy on 16 September 2020 - Verified CustomerHigh Quality product. The bottle lights look beautiful and are so simple to set up. Good price. Fast delivery. Please try to use a lot less packaging in future, though!
CoolThings Australia Response
Hi Tammy, Thankyou so much for your feedback, I appreciate you taking the time to send it in. We always walk a fine line with packaging, too little packaging and product boxes can get damaged in transit. When items are given as gifts if the external box is damaged sometimes that gives the recipient a negative feeling about what's inside the box. You might be pleased to know that our packaging foam is biodegradable, you can actually put in your compost bin and it will biodegrade. We also always try to use recycled boxes to ship in too, the box you would have received started its life as a box that had electrical meters in it. Hope that gives you a bit more info on the way we do our bit for the environment. :-) Peter.
All things awesomeSent In By: Katherine on 15 September 2020 - Verified CustomerI have been buy cool stuff from Cool Things for years and they never disappoint: both personal and as teaching resources (fun science stuff). The products are as seen on the site and video clips (very handy). The site is easy to navigate, and their response and delivery is timely. They are awesome!!
Fabulous companySent In By: Jan on 13 September 2020 - Verified CustomerAs a mature lady not sure what grandchild in the UK has got . The cool team steer me in in the right direction , for a 10 yr old child , also as I can’t always remember what I sent from one year to the next , they have it all on file , now that’s impressive , and I can TALK to some one Well done team , and thank you Jan
great serviceSent In By: Donna on 11 September 2020 - Verified CustomerI was really happy with the level of customer service given by this company. I was having trouble with paypal and they were very prompt getting back to me,
Excellent serviceSent In By: Tu on 9 September 2020 - Verified CustomerI ordered the Omy Paris postcards and the parcel came wonderfully packed. Very happy with everything.
Efficient serviceSent In By: Sandra Hopf on 8 September 2020 - Verified CustomerQuick and efficient service. Quality product.
UGEARS HURDY GURDYSent In By: Rod on 8 September 2020Absolutely stoked!!! I received the UGEAR Hurdy Gurdy as a Father's Day gift and could not be more impressed. It's beautiful, musical and I get to put it together. So happy right now!
Fun during lockdownSent In By: Neema Cucinotta on 6 September 2020 - Verified CustomerI was looking for presents for a 7yr old that would keep him entertained during lockdown but also get to him in time with postal delays. Cool Things had me covered. Even helped me edit my order quickly and easily. Everything arrived on time and the present receiver loved every fun and silly thing in his package.
Happy CustomerSent In By: Dawn Paine on 4 September 2020 - Verified CustomerAll good with my order. Thank you for being so reliable. Love your stuff.
Smooshes jumbo Neon BallSent In By: Melissa on 2 September 2020I wanted to buy two of the Smooshes jumbo balls but when I ordered online I had only ordered 1 and I wanted a specific colour so I sent a message to cool things Australia, they emailed me back to check how many balls I actually wanted and then sent me details so I could pay for the extra ball. Customer Service was amazing and I got my order a few days later and I got the colour balls I had requested. I have to say this is an awesome company and would highly recommend buying from them, I will be a returning customer.
Prompt deliverySent In By: Carmel Miels on 29 August 2020Thankyou for the prompt dispatch and delivery of my order. As i live in rural S.A. I was expecting a longer time frame. Regards
Fast and spot onSent In By: Christine on 26 August 2020 - Verified CustomerFound what I wanted, easy to order and the communication along the way (dispatch pics, etc) was brilliant! Helps that my daughter was wrapt with her new Pop! Vinyl collection!!
Excellent customer serviceSent In By: Erin Dobell on 24 August 2020The team at cool things Australia we are efficient professional and helpful they work in a timely matter and my order is already on the way only after putting it in yesterday morning keep up the great work team and I look forward to more novelty items to purchase!!
Something unique for the Hard-To-Buy-ForSent In By: Judy Bird on 19 August 2020Trawled a few other sites and saw same products but in this time of everything-closed-up, wanted to give a real surprise. Found just that on 'Cool Things' along with fast, efficient and well-tracked service. You want to bookmark this site...
Crate coasters & mini blowerSent In By: Donna on 19 August 2020 - Verified CustomerTotally awesome products and fast shipping thank you
Fantastic range and serviceSent In By: Anne on 18 August 2020 - Verified CustomerWe'd been searching for pop-up rockets for months and were very happy to find them at the CoolThings shop. We also found some extra goodies. Delivered in just a few days to Queensland. Everything correct and perfectly packaged and tracked. Thank you very much.
ServiceSent In By: Bruce McLean on 17 August 2020It is a pleasure to deal with this company headed by Peter who is at all times, is both knowledgeable and accommodating despatching the items ordered promptly. His care in packaging is evidenced by that, I have never received any damaged goods. Thank you.
Bottle JoinersSent In By: Juanita Sullivan on 14 August 2020Finally was able to locate the bottle joiners for Cyclone in a Bottle Experiments I am planning to do with my students.. They were also great value for money.
Storm glassSent In By: Trevor Stevens on 14 August 2020 - Verified CustomerExcellent service from ordering to receiving 2 x Fitzroy storm glasses. Kept in formed of all aspects of delivery. Highly recommended company. 5/5.
OMG!!! We love the Jumbo Smoochos!!!Sent In By: Thomas's mum on 13 August 2020I am going to buy more of these!! Not only does my son love these I have been squishing these all day as well!! I bought the colour change ones as well and they are so fantastic and addictive too!! Thanks Cool Things!!!
doggy money boxSent In By: carol rendall on 13 August 20205/5great service helpful staff can't wait to see our granddaughters face