Here's what people have had to say about us, we'd also love to hear from you too. Simply click the blue "LEAVE A REVIEW" button to send in your feedback.
I inquired about a particular item, left a 'please contact if you find one' on CoolThings Australia site, sure enough a detailed e mail arrived a few days later, with photographs! (even though the shop was moving warehouses? during this time, so they must have been both busy and a little chaotic) nevertheless, they found the item I was after, I replied late at night and received a reply at 10.30 that night! (Burning the midnight oil?) In short the whole deal was sorted that night, and AMAZINGLY my package arrived among a flurry of emails and phone messages that it had. WOW! So I had Christmas presents that I thought would be far into next year before I would see them, and amazingly helpful service from Natasha. Top marks for a shop dealing with moves, Christmas, and finding rare stock! Thanks so much good people , you will be making a few people happy with their pressies!
I was thrilled that 'Coolthings' kept to their word. Sending emails on the progress of my order, working with Auspost, and the carrier. Even knew that my package was not picked up on the day and sent instructions for that. Their was only one drawback not hearing the doorbell or knock at the door when the carrier arrived.
Thanks for the speedy delivery - one of your customer service reps upgraded my shipping as I was nervous that a pre-order item wouldn't arrive in time for Christmas but I just had a notification that it's waiting for me at the post office :)
Excellent service - 5 star!
Appreciate the ease in which I was able to contact you by phone (little or no recordings with various prompts. I thought the advice I received from customer service personnel was informative and helpful.
WHAT MORE CAN I SAY
YOU'RE SUPER COOL
Bought outdoor draughts. Very happy with product was as described. Also very easy company to deal with from go to delivery. Excellent service would definitely use again .
your company has provided excellent service, the website is user friendly and the delivery service prompt.
No hesitation in recommending your company to my friends.
Fantastic service. Order arrived within a couple of days. Peter was most helpful. Product very good quality. Thank you.
Great service! Peter rang me to make sure about delivery time and suggested another delivery address to make sure package will get to me in time for the weekend and it did!
A fantastic transaction with CoolThings. Easy ordering online, constant updates received regarding the status of my order and fast shipment. Packages were received in good order and the items I ordered were just brilliant! I will definitely be back to buy from CoolThings again soon.
Thrilled with the product and delivery service. Was kept informed all through the process. The wooden London Taxi music box is just delightful and if my 4 y.o. grand daughter is not impressed I will keep it for myself!! In fact, think I will start a collection! Thank you CoolThings.
Excellent service. Parcel arrived on time as promised. Highly recommend.
Super Fast delivery
Good delivery but I did think it took a while but I want in a rush so it was all good. One of the pens does have a small crack in it but its OK.
The No button was a huge hit with my work colleague. Great product and very quick delivery.
That has to be the speediest dispatch on record!!
Looking forward to getting my cool things!
What a cool shop!! Just what I needed to get interesting and cool gifts for my sons. So much awesome stuff to browse I'm sure I'll be a return customer. Also communication is fantastic as is customer service and postage. Thanks for a great online shopping experience.
This is an excellent website. It is easy to use and sells very cool things. I ordered a dinosaur egg that hatches in water. It had a great description of the product. The item that I purchased was very fragile but cool things Australia sent it to me with no cracks or troubles, I will definitely shop here again!!!
Thank you to the Cool things team. :-)
I am yet again very happy with the gifts that I bought as gifts. They are even better than I thought.
The Coolthings Customer Service team were also very nice with helping me with my delivery enquiry.
(They went over and beyond to help me with tracking my item)
I have bought a lot of items from coolthings.com.au and I have always been very happy.
I definitely recommend coolthings.com.au
I will be back soon to buy more gifts for Christmas. :-)
Thank you again for having a nice Customer Service team
(and for having an amazing website which helps me with gift ideas)
Exceptional service. Goods arrived damaged and I was offered a complete refund or replacement straight away.
Very happy return customer anyway, but it just goes to show the integrity of this company.
A genuine pleasure to make a purchase from, honest, prompt and ethical, you can't get much better than that.
Do yourself a favour and purchase all your cool things from Coolthings.com.au.
great products, thanks heaps!
Great product & speedy fast delivery.
I'm back again! :-)
Thank you cool things team. :-)
once again the delivery was VERY fast. The items were packaged nice and securely. And All items were as described.
I am thankful that I found your website. It is a great website where I am able to buy fun and unique gifts.
I definitely recommend coolthings.com.au
Thank you :-)
Fast Delivery, products were exactly what I was expecting. Thank You
AMAZING!!! I am totally blown away by the service provided and the speed in which my package arrived. Rang them on Tuesday morning (brilliant customer service), packaged despatched the same day and it arrived in rural Tasmania the next day - less than 24 hours turnaround. Unbelievable! I was expecting at least a week for it to arrive so was so excited and pleased.
Thank you and your team so much - will definitely recommend you to my friends.
Thank you to the Cool things team,
I'm back again :-) as a long time buyer and long time reviewer I am once again very happy :-)
I ordered a "Z wind up caterpillar" and a "Z wind up monkey that rides a bike" they are both very cute, I am happy with my purchases.
The delivery was very fast and the items were packaged securely. Items are also exactly as described.
Thank you for having a website with unique and fun gift ideas, and fast delivery service
I will be back to buy some more gifts again soon :-)
One of the best stores. Online ordering was easy and my purchase arrived the next day :)
Delivery was so fast . I'm so impressed
Very happy with the service and quick response.
I ordered a birthday present for my daugther on Tuesday, and by Wednesday it was delivered to her address in Melbourne. AUSPOST tracking details were provided as promised so I know it's been receipted for.
I'd certainly order through Coolthings again, and I'll recommend it to my friends. It was the personal touch that shone through, both on the phone and via follow-up emails (thanks Anne-Maree).
The team at Cool Things couldn't have done a better job. They contacted me promptly, and even though one of my items was backordered they kept me up to date the whole time. Thank you for great service!
ABSOLUTELY FANTASTIC!!!! This goes for customer service (PAY RISE TO JOHN - PLEASE),product knowledge, packaging in record time & delivery in out of this world speed. The products were received beautifully: ordered 11am Tues delivered 9am Wed. Love that you are located in Tassie (good for Victorians). My son was chuffed with the presents & esp. that they came from 'over the sea'. I was bad mother for leaving things too late but then, thanks to you, became good mother for everything coming on time. Certainly will purchase again but leave myself much more time for browsing on the internet. GOOD WORK GUYS KEEP IT UP!!!
Fantastic, the Grandies love the toy,Thanks a lot
Always good service
I found your site while looking for a DVD. I had found it elsewhere, but there website's were very.....cowboy compared to yours! I'm not an I.t. expert so I found your site heaven. I will DEFINITELY return.
your service and speedy delivery is awesome. Love shopping with you
great product. quick delivery
Excellent value, as always. Very helpful, friendly staff, willing to go the extra mile for customers
fast and friendly. item as described and delivered on time. thank you
Looking for a last-minute birthday gift for my 15 year old niece, I found lots of great ideas at Coolthings. The order was dispatched with amazing speed. Thanks!!
Quick response to enquiry and excellent service thereafter.
Thank you so much once again to everyone at the Coolthings team.
I have ordered from your website many times and have always been very happy.
The Items were exactly as described, delivery was VERY fast and the items were packaged nice and securely.
All the items I have bought have always been amazing (I have always bought the items as gifts) and the people I have given them to have also always been very happy, quote: "wow, where did you find this"
I absolutely recommend coolthings.com.au (I should especially recommend you to my family and friends so maybe one day they will buy something for me from your website) ;-)
Thank you again, and I will be back to buy more gifts again soon.
Great items, really fast delivery and they where a perfect gift that was exceptional. Thank you
Product choice was made for my 11 yo son whom I see rarely. I'm sure he will be elated.
Thanks for the advice about available alternatives! Great stuff!!
Great service so far
To the Cool things team.
Thank you so much. :-)
I am once again very happy with my purchases.
The delivery was very fast and the items were packaged nice and securely.
Items are exactly as described (if not better) the balloon dog light that I bought for my sister is very cute and the choc puzzle games that I bought also as gifts look fun! (I may need to buy one for myself) :-)
I highly recommend coolthings.com.au I have bought from your website many times and will be back again soon. :-)
After having found COOL THINGS site to have the widest rage of product I was after (Wonderful Musical Box), the store was easy to shop, clear & very efficient.
I was needing the item for an event & even though I paid the express post I was still extremely impressed that I received the package (interstate) ON the second day - fantastic!!
I was kept well informed with the progress of the shipment also which eased the nerves about receiving it in time. The package arrived in excellent condition & the item was even more beautiful in real-life than onscreen (I highly recommend the product too!!).
I would definitely shop COOL THINGS again.
Had to restock the product but delivered quickly once available. Thank you :)
Very fast delivery. Items as described.
Great place to find unusual gifts, delivery was quick too
Excellent service, products, prices. Definitely recommended. Will use again
Great company to buy from, highly recommend :)
My main Christmas shopping store. Good service, fast delivery. I'll be back.
Best store for unusual gifts. Delivery fast, service friendly
really appreciate that you guys offered to replace the non-working & damaged fob watch.
John really assisted me well and I am very happy purchasing items from you guys.
would definitely buy stuff from you again because aside from the COOL things you have, your customer service is AWESOME!
Delivered before promised and kept me updated every step of the way.
Thank you so much once again.
The delivery was extremely fast! Even though I left my order to the last minute.(oops)
Customer Service was once again excellent. I'm very happy with the gifts I bought. (3 crystal puzzles)
I have ordered from you a few times now and have never been disappointed.
Definitely recommend Coolthings.com.au
Thank you again and I wish all of you at the Cool things team a Merry Christmas.
Quick service, no problems!
What I paid for is what I got very quick post thank you good shopping
good service, prompt delivery
Good seller, good shipping options
Good store. Fast delivery
Wow, goods arrived in 24 hours, not one hitch. Will certainly be visiting this sight again.
Great company to buy from!! Fantastic service over the phone (so nice these days when everything is often only possible online!) and delivered on time as promised, thank you.
An easy company to deal with. Fast, efficient and hassle-free (the only way to do business).
Buying experience very straight foward and explained well step by step. Hopefully my parcel will arrive in time for Xmas.
Thank you and Merry Xmas!
Very efficient fast service. Very happy.
Hi!! I am overwhelmed with how easy, cheap and thorough this entire process was. I received timely emails about the despatch, transit, time of arrival and delivery. Thank you so much. Fantastic website and will use and recommend a million times over.
Easy site, fast delivery, even with the standard postage, couldn't be happier.
Definitely a keeper!
So impressed with your range of products, and your delivery process is second to none, well done!
The items were competitively priced and I received a range of colours as requested (normally randomly selected). Delivery was before the expected date, with parcel tracking very helpful. The goods were well packaged and arrived in excellent order. Thankyou :)
Great and fast service. My order was delivered in time said. My daughter is so happy with her Squishy balls. Thankyou so much!
Amazing as always. I wouldn't go anywhere else for the fun things for Christmas. Thanks so much.
I've purchased from Cool Things in the past, with very happy results, but my most recent delivery was the result of a competition entry. The Dalek poster is going to make two young lads very happy indeed :) Your service, speedy and tracked delivery was brilliant. Thank you so very much!
Parcel received "on time" ... I was informed at the start it would be late October before it could be sent...here we are...late October and it arrived safely today...liked the 2 Kool Mints too :)
The 16 yr old "Geek" will be so happy to get it too...Thanks
Great selection of gift ideas
Always great service, love this shop
Order was split, they called to inform me - worked out well. Very happy with all. Items and $ ;}
Outstanding! These people bend over backwards for you, delivering high standard service & products.
Good products, quick delivery, happy customer!
Cool site, fast service
I was surprised by how quickly my order was dispatched, and surprised for it to arrive just after lunch yesterday, 3 days to Sydney even from Tassie. Awesome product and super awesome service.
great deal. fast shipping. highly recommended.
Unbelievably fast service, wish other companies had the same service available. The items I bought were exactly as advertised and were competitively priced. Mainly I want to shop in Australia if I can and this fulfilled this .
Will definitely recommend your company .
I am amazed at how quickly your products are delivered.
Good quality and fun items.
Customer service was awesome! Email query answered quickly, ordered and received item the next day. Really happy with the service!
First time ordering w/ Cool Things and went pretty well. I was buying a last minute present and got it the next day :) all wrapped up!
Awesome to deal with. Great website, cool stuff, and quick delivery.
Hi there I wanted something special a few years back for christmas and noticed that you were linked to the i think it was rewards central survey page , well i found all i wanted and have been getting something from time to time ever since , image my surprise the first year when your package came and i realized you were in Launceston (im down south , Lachlan ) keep up the great work :)
Always great. thank you
CoolThings' is an awesome website for something different and COOL. Cheers to a beaut place to shop
Always COOL always great value and service.
Wonderful, efficient service, products as described arrived in new condition. Very happy :)
Yes, it is awesome. Arrived fast and all good. Cheers.
I love to product and the postage was really quick. Thanks so much!
great products and prompt deliveries
Hi Peter and Team,I ordered 2 items on the internet yesterday morning for my daughter who has a birthday next week. I could not believe it when the items arrived at 8am this morning in Adelaide from Tasmania! I know I paid a little extra but certainly thought it would take longer. Thank you so much for your prompt and courteous service.
Received so much help in ordering products for our community festival, and when there was an issue with freight delivery, Cool Things made every effort possible to ensure that we got our products before deadline. I recommend very highly!
Very quick delivery
My parcel arrived in great condition a few days after I ordered it. My grandson is happy!
I couldn't be happier with the service provided by the Cool Things team and the Cool Things Web Site, which was easy to navigate. The very cool music box I purchased arrived on my door step in regional Victoria within 24 hours of payment and was very safely packaged. It is now sitting in a special place so it can be admired and played by family and friends. Well done to the team at Cool Things. Your great communication and overall service were much appreciated. I look forward to purchasing from you again!!!
Great products at fantastic prices
Great time shopping with cool things great range of novelty items and great service
Amazing products and fast delivery :)
Thank you so much for the extraordinarily speedy and personal delivery this evening. I was completely surprised! It was like watching the preview for the new Star Wars movie all over again!
My son's obsession for Minecraft is almost as bad as mine for Chewbacca so we'll be back soon for more goodies for his birthday party next month...and for adding to my Chewie collection!
Thank you once again. You're a perfect example of how other businesses should be doing it!
The "target alarm clock" is a MASSIVE hit! Firmly reinstating my "cool Aunty" status!
I was absolutely blown away receiving my parcel the very next day following my order! I can't Thank you enough!
I will be recommending your business to everyone!
Thank you again, I wish you every future success.
Thank you so much for your excellent service and will look forward to dealing with you in the future.
PS.Thanks for the cool mints.
ALWAYS fantastic service AAAAA++
As usual, my order was received in good time with no breakages.
Very happy with my order and everything was exactly what I ordered. Will shop again.
Beaut website. Had a lot of fun browsing. Cheers.
The things I got are fantastic! They will be lots of fun. I'm 55 and I feel like a little kid again. Thank you.
Timely Delivery & great company to deal with.The products I ordered were exactly as I thought.
From Start to Finish this process has been amazing keep up the fantastic
service I will recommend and I will purchase again in a heart beat. :)
The name is very appropriate ordered 40 minutes ago and wow an email to say they
will be despatching today this is great. Lets see how long the delivery takes lol :) Will be recommending to my NZ friends. Great stuff guys even the emails are awesome and very informative. I am hooked.
My order arrived in good order, well-packed, and in good time. Very happy with Cool Things!
I was very pleased with the delivery time and the quality of the product. Thank you
Always great gift ideas and super quick delivery
Very helpful and friendly staff, goods received well packaged. Very happy.
they really are cool and I love the little packet of cool mints they include in the parcel.....awww
Very happy with this fabulous service. Delivery prompt and very reliable. I wiill happily use again.
awesome little gifts, strongly recommend when you don't know what to buy someone
Goods were as described and arrived quickly.
Great and easy to deal with.
Fantastic service. Communication was excellent and at all times I knew what was going on. Delivery was exactly as expected. One faulty item was dealt with promptly and the service exceeded my expectation.
Ordered the item on the 1/12, was in my hands by lunchtime 5/12.
Item looked exactly like picture displayed.
Will definitely come back here should I need a 'coolthing' in the future.
Fantastic customer service! I bought a Christmas gift and realised after it had shipped that the intended recipient already one of what I'd ordered. I emailed to ask if it was too late to cancel the order and they managed to retrieve it. The item I ordered as a replacement arrived quickly.
Wow I'm really impressed and happy with the products, service and super quick delivery! I paid for 1-2 day delivery but I thought that would be after the products were organised and sent so I was surprised to get it the day after I ordered! Really different and awesome products, there are many more I want to buy and the only hard part was trying to decide. I'm definitely happy with the site & look forward to shopping at Cool Things again
Hi Cool Things team,
I have not got a bad word to say about your website or the shopping experience; the fact that I keep coming back to shop at your site says it all - I really love your stuff!! It's great to see new items appearing regularly and I will definitely be doing alot of my Christmas shopping at Cool Things. Keep up the great work and great products!
We received our order today – thank you so much!
Postage was so quick and the product is fantastic.
We would definitely love to use your services again in the future.
10++ out of 10 for the service coolthings gives. prompt, cheerful. nothing seems too much trouble for them. literally, service with a smile. I will always check out coolthings first from now on when i want to shop inline for my grand-ruggies. (rugrats)well done coolthings!
Although I have already left a message to say thank you, I just thought I would give an update.
I purchased a coffee mug for my friend, it says "warning contents may be HOT".
I gave the gift to him today for his Birthday and he loved it so much he thought it was funny and unique. As a fun gift idea for someone with a good sense of humour,(or someone you like..)
I think this coffee mug is a great idea. I will be back to buy more gifts again for Christmas (or I might even be back sooner) :-)
Yay Thank you!
I am once again thankful and happy to the cool things team, I ordered a coffee mug for my friend for their birthday.
The delivery was so fast, and the coffee mug was packaged nice and tight.
I definitely recommend coolthings.com.au. I will continue to buy things from your website.
Thank you again. :-)
My order arrived within 5 days in perfect condition,
Thank you for the free gift. I have recommended your site to my friends.
I will be back to order more for Christmas.
All products were received as advertised, no false claims about the products. Service and delivery first rate. Fully recommend Cool Things.
Unbelievably fast service :) Received parcel within 5 days, and I'm in rural WA!
Loved the little gift I received, and the items I ordered look great! I opened it at work and my work mates were impressed, even with the FREE gift too. One of them wrote down your website, to visit it themselves. Thanks for a great experience, Philippa