Tell Us What You Thought of Your Experience

Here's what people have had to say about us, we'd also love to hear from you too. Simply click the blue "LEAVE A REVIEW" button to send in your feedback.

Reviews

Brendan Lillingstone - QLD AUS's picture
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  You couldn't ask for more when shopping

I really enjoyed my shopping experience at Coolthings. They have a huge range of fun and useful products.

While the staff are very friendly, knowledgeable and efficient. You could not ask for more when shopping.

Thank you Coolthings, you are great.

Shopping at Coolthings is just a joy,

Be you shopping for gadgets or just a toy.

Coolthings has gifts for every age,

From a gift for your true love, to the latest rage.

They have things for one and all,

Be you big, or be you small.

They truly have service with a smile,

Shopping there's not a trial.

It's easy to shop there, that's for sure,

You could not ask for more.

Glenda Seebach - VIC AUS's picture
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  Very Successful!

I just wanted to let you know that the children love their morphing light Easter eggs".

Very successful!

"

Judith Gerhardt - QLD- AUS's picture
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  Mood cube marvel

Products arrived promptly and we love them.

My 10 month old grand-daughter loves to watch the mood cube changing colours, although each change of colour produces the same mood in her - she cackles at them all!

Brendan Lillingstone - QLD AUS's picture
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  A pleasant surprise

I would just like to say that I was totally happy with the beanie buddy that I received from Coolthings and the service that you provided. It was very friendly and speedy, a very pleasent surprise.

I look forward to purchasing further products from you, in fact I have made another purchase already.

Thank you for your intrest.

Brendan

Simone Fox - VIC AUS's picture
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  Fantastic, fast and friendly

Fantastic, fast, friendly and easy transaction.

Will definately purchase from you again.

Thanks

Julie McInnes - VIC AUS's picture
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  Perfect present

The shrinking money box I recently purchased was the perfect present for my son on his 15th birthday - everyone was amazed.

Best of all, it was gift wrapped upon delivery (which was so speedy it had scorch marks!)

Thank you Coolthings.com.au

I will be using this service again!

Clare Ramnac - NSW AUS's picture
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  An amazing choice of cool things

This is just to leave feedback from a recent order I placed.

It arrived in awesome time (just in time for my boyfriend's birthday!) and he loved everything, especially the mesh pus squish ball. The aluminium card is beautiful, the mood cube is great and the Garfield toy is cute.

Thanks for such great service and an amazing choice in cool things.

Clare

Cat Anderson - QLD AUS's picture
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  A profound thankyou

Hi Team,

Not an enquiry at all but a profound thankyou on behalf of myself, but most especially from my 5 year old nephew (Jacob) who was given the mini aqua pets for his birthday. You've never seen a kid so thrilled with a toy! It made a great day even better. Thanks so much for the inspiring site and brilliant present ideas.

Cheers

Cat

Anne Southan - NSW AUS's picture
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  Wow, great service and very cute toys

I love the Pontiki desk pets.

My kids both went insane when they saw them advertised on the TV, and after several fruitless calls to local department and toy stores (never heard of them!) I found the Pontiki on your website, made the order and got delivery the very next morning.

Wow, great service, and very cute toys.

Jennifer Tomlinson - NSW AUS's picture
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  Thrilled with their gifts

Have to say THANK YOU!

The recipients of all the things I ordered were thrilled with their gifts and I will be back to order more.

Everything was well packed and I received the order in very quick time.

I am extremely happy with the service and will definitely recommend Coolthings as a great site to find all sorts of fantastic gadgets.

Thanks again.

Jennifer

Ange Smith - NSW AUS's picture
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  Loven them!

Thanks for my coolthings cube and egg!

Loven them!

I will buy more coolthings.

Thanks

Ange

Nada Hassoun - VIC AUS's picture
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  Blown away!

Once again I have been blown away at the superior customer service from the Cool Things Team.

Thankyou, you truley have provided me with a rewarding on-line shopping experience.

Nada

Liz Brackstone - NZ's picture
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  Incredibly impressed

Hi there,

I just wanted to let you know how incredibly impressed I was with your company.

I stumbled across your web site accidentally and I am so pleased I looked beyond your homepage.

With a lot of web sites I come across, I tend to skim through the content and very rarely look further unless someone has specifically recommended it to me, let alone actually purchase something.

I am now recommending your site to all my friends. The ease of use to find and navigate around your site is fantastic, the variety of gadgets and generally 'cool things' - excuse the pun ;-) and the speed of delivery and service you provided was spectacular.

When the package arrived, it was obvious how much care had been put into packaging the individual items, everything made it in one piece, not a scratch or dent to be seen - which we all know these days is unheard of usually.

Thanks so much. Keep up the good work!

Regards,

Liz B.

PS- the little magmalights are just awesome! I didn't really know what to expect from the pictures but they really do look like little candles, I have fooled many people and I don't need to worry about forgetting them and burning the house down! :)

Aaron Stroud - VIC AUS's picture
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  'Choice' gifts

Hi there,

Just a quick bit of feed back for you.

I didn't see the toys personally, but my nephew Tyler said they where 'Choice' and my sister (Tyler's Mum) said they where packed & wrapped well.

The delivery time was amazingly fast.

Thanks,

I'll be buying again!!

Aaron

Julie Hicks - NSW AUS's picture
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  Coolest mum in the street

Just wanted to let you guy's know the things I ordered from your shop were fantastic!

They were for party game prizes and all the kids thought your products were cool, now I'm the coolest mum in the street.

So thank you guys, hope you keep the shop online and you will certainly be getting my business again.

Evonne Angelovich - VIC AUS's picture
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  Thankyou for the wonderful eggs

Dear Peter and team,

Thank you so much for the wonderful eggs.

To see the delight on the faces of the recipients was very satisfying.

Your service was excellent. Firstly your follow up phone call and then sending them express post for no extra charge.

I have recommended your site to many people. Your site will be my choice for further gifts.

Thank you so much.

Kind regards,

Evonne

Michelle Boyle - VIC AUS's picture
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  the service was fantastic

The service I recieved from Coolthings was fantastic.

They delivered my goods on the date I wanted and I am extremely happy with everything associated with my order.

Thank you so much!!

Sharleen Mogg - QLD AUS's picture
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  tip top condition

Items arrived in tip top condition and fast!

Have a nice day,

sharleen

Tina Carver - TAS AUS's picture
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  The best place to shop

Hi Guys/Girls at Coolthings,

Thanks again for another Great transaction, and product arrived in perfect condition as usual.

You are the best place to shop, and I wish you all a safe and Happy Easter!

Nada Hassoun - VIC AUS's picture
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  Fantastic fantastic fantastic

Three words,

FANTASTIC, FANTASTIC, FANTASTIC!

From the Superior customer service (including those comforting e-mails) to the packaged goods, absolutely love it, keep up the good work guys!

Sharleen Mogg - QLD AUS's picture
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  Great to deal with

Great to deal with and fast delivery!

Thank you.

Rebecca King - QLD AUS's picture
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  Happy with my items

I was very happy with the items I ordered, my grand-children were very happy as well.

I will be shopping again with you in the near future.

Thanks

Rebecca

Robert Cavellier - OHIO US's picture
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  Great stuff

Great stuff, it arrived just as shown and just as promised.

Thank you

Trish Wasina - VIC AUS's picture
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  Mood cube is wonderful

Hello Cool Team,

My order has just arrived!!

The mood cube is wonderful as are the glow bracelets.

I was informed of the status of my order every step of the way & will certainly be ordering again in the near future.

Thankyou so much.

Trish

Tony Painter - LEEDS UK's picture
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  Friendly, obliging and helpful

Well done Guys!

You're site is one of the most friendly, obliging and helpful that I have ever used. My order was taken, checked, organised and delivered in no time at all.

I'll certainly be using you again for other gifts for friends in Oz and shall recommend you to everyone I know (and probably some strangers that I meet on the train etc!)

Tony

Stephen Mayo - VIC AUS's picture
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  Gone mad?

I purchased the light up red silk rose for my wife and when she opened it all she saw was the packet of batteries and wondered if I had gone mad.

But she finally fell off the chair laughing when she turned it on. I told her that it would last longer than real ones I usually buy her.

So thank you very much for lighting up our lives.

Best wishes and thank you for a top site.

Stay Cool.

Stephen

Evelyn Esdaile - VIC AUS's picture
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  Happy dice

Hi,

Thank you for the follow-up email. The dice arrived safe and sound and I am very happy with them.

My grandchildren will have a lot of fun with the flashing dice.

Regards,

Evelyn

Sheila Harrison - NSW AUS's picture
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  Prompt and well packed

Thank you for the projection clock I ordered. I received it very promptly and very well packed.

The order, including post and packaging came to just over the amount I had in credit, but I was not charged the extra cents.

Thanking you very much for this.

Regards,

Sheila

Joanne Smith - VIC AUS's picture
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  Tickled pink

Thankyou so much for the amazing shrinking money box.

Delivery was quick and efficient.

Our sons friend turned 8 and with over 20 guests and presents at his party, he walked around most of the day with his shrinking money box, it absolutely fascinated him and tickled him pink.

Love your shop.

Thankyou very much

Tina Carver - TAS AUS's picture
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  The best store to shop

The Best store to Shop,

Is up in Lonny, They have the Best stuff,

This is no joke. So for a Great gift you can give to your friends,

Coolthings is the place to Go!!

Not much of a poet, but I gave it a go! Coolthings is really the Best.

Thanks Guys

Anne Morgan - NSW AUS's picture
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  Big hit with the kids

Just wanted to say thank you for my mood cubes, they arrived safely and were a big hit with the kids!

Regards,

Anne

Kristen - NSW AUS's picture
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  Highly recommended

Thank you, you made my daughter very happy on her birthday.

My daughter is very ill and the puppy in love was the best present she received, not only did it make her feel special, but she is the only person she knows who has one.

Your company not only delivered quickly but also phoned to inform me that the product I ordered was seasonal, and still held it for me to purchase.

Coolthings have made our house a little happier and I've recommended you to everyone, not only your web site but your address to everyone I know who travels to Tasmania.

Thank you again.

Sue Aitken - TAS AUS's picture
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  Beautifully gift-wrapped

Thanks for the speedy delivery. I received an email on Monday to tell me my parcel had been dispatched and it was delivered to my house on Tuesday. How good is that!

Also, the items I ordered were exactly as described, beautifully gift-wrapped and I'm very pleased.

Thank you. I will shop here again & refer my friends as well.

Alison Tatenhove - VIC AUS's picture
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  Pleasant shopping experience

Thank you so much for the prompt service.

The product that I ordered arrived quickly and i was delighted with it.

You made my first online shopping experience a pleasant one.

Steve Reszler - OHIO US's picture
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  Everything's good!

Got my package today. Everything's good.

Thank you very much,

Steve

Sandra Edge - SA AUS's picture
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  Smiling recipient

Hi!

Thank you for your prompt delivery, my friend was so excited when she received her very own parcel.

Thank you for making it so easy to put a smile on someone's face.

Kind regards,

Sandra

Terri Bradley - QLD AUS's picture
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  I love the items

I want to thank you for your prompt service, something that is rare today.

I love the items I sent for.

I shall certainly recommend your site to others & will use it again.

Dave Budge - VIC AUS's picture
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  Talk about service

TALK ABOUT SERVICE!!!!!!!!

This is quite hard to believe, I'm getting such a quick response back from an ACTUAL HUMAN!

"

Kay Thomson - QLD AUS's picture
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  Impressed with the personalised service

Thank you for your follow-up to my recent purchase.

The products arrived in good condition and in excellent time. I was impressed with the personalised service I received.

Thank you

Callum Ramsay - VIC AUS's picture
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  Very satisfied indeed

I am very happy and satisfied with my purchase and certainly intend to make more purchases.

I find your company to be very helpful by sending updates on my order, which makes me very satisfied indeed.

Thanks again!!!

Kind regards,

Callum

Cam Dunn - SA AUS's picture
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  The cubes were a massive hit

Hi There,

I ordered 40 mood cubes for a party my partner and I were having. The cubes were a massive hit and were the talk of the party.

Cheers, Cam

Stan Stout - NI NZ's picture
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  Products arrived promptly

Hi Coolthings,

Over the last 2 months I have ordered Christmas gifts and birthday gifts.

I have been extremely pleased with the quality of the gifts and the service I have received. I have been kept fully informed in regards to the time of arrival of the gifts, and they have arrived promptly.

Stan

Eric Chen - NSW AUS's picture
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  Great products, friendly service and fast delivery

I just recently purchased an aluminium card from Coolthings and I must say I am extremely impressed with the fast delivery and packaging, not to mention the product itself was ravishing. I also must congratulate the crew for designing an website that is easy to use.

Great products, friendly service and fast delivery time, you guys have everything there is to lead a pleasant online shopping experience.

Aye you now have youself another returning customer, and I will definitely recommend Coolthings to all my friends and colleagues. Keep up the good work guys!!

Katy Roy - NSW AUS's picture
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  I'm so happy with the service

I am so happy with the service from coolthings!

Delivery was super fast. I purchased the rubik's cube which was a great gift idea for the guy or girl with everything.

I also purchased the stainless steel 'I LOVE U' card. It was a very special gift, much more exciting than a plain old hallmark.

Sandra Edge - SA AUS's picture
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  This is my store now for future gifts.

I have no hesitation in buying from this store, prompt e-mails, delivery, no hassle with Direct Deposit transaction.

This is my store now for future gifts. Many thanks to all involved for a smooth way of purchasing gifts, especially for people who cannot go to the shops through illness/disability, like myself.

Thank You Sandra

Leigh Jones - QLD AUS's picture
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  Caring about your customers

I have been purchasing things from e-bay for some time now but had never purchased anything from another online store, and I am amazed with your service. First of all my items came earlier than the 4-7 working days you quoted me, it came in 3 working days and considering the time of year, I really didn't expect that.

When I order stuff off e-bay I always write to the person to let them know that I received my order and that I'm satisfied with it, and I went to do this with you guys, but thought oh no you don't care you are a big internet company.

But when I got your follow-up email to check that everything had arrived and was I happy with what I ordered I was just blown away.

You guys really do seem to care about your customers,

Merry Christmas, Leigh

Kerry Stibbe - NSW AUS's picture
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  Great service; efficient and quick

Hi Natasha and Team,

Just a short note to say thank you for the great service; efficient and quick. I really appreciate you guys being so quick in getting everything together, it's a big help this close to Christmas.

May you all have a wonderful Christmas, and the happiest of New Year's.

Kind Regards, Kerry

Nathan Atherton - NSW AUS's picture
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  Prompt service in shipping products.

Once again i am extremly pleased with the products i purchased, the Mood cube is absolutely awesome. I now have 2 of the acrobots and will be getting more in the near future.

I would also like to say thanks for your very prompt service in processing payments and shipping the products. I will and have been recommending you to friends.

Once again thank you for your service.

Janelle Muegge - SA AUS's picture
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  thrilled with the monitor mates

I am absolutely thrilled with the monitor mates. They are soooo cool. I love the kitties. I gave the second one to a friend and she can't stop talking about it either.

Thanks so much, I will probably be ordering more in the near future.

Lee Copp - NSW AUS's picture
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  Blown away by the fast service

I have been blown away so far by the speed, friendliness and follow up you guys provide. The items i've received so far will make amazing Xmas gifts.

Thanks once again. Lee

Michelle Boag - TAS AUS's picture
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  Smooth Transaction

I loved the aluminium card. The best thing, I think, is if your partner gets the crankies and tries to tear it up they won't be able to unless they have tin snips!!

Thanks again for a smooth transaction.

Michelle.

Michelle Curtis - QLD AUS's picture
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  Wrapping looks fantastic!

I just thought I'd let you know that I recieved everything and am really happy. Thanks for wrapping everything... it looks fantastic!

Cheers, Michelle

Kirsty Wheatley - WA AUS's picture
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  Really happy with my Microracers

I'm really happy with my Microracers and the Labyrinth Maze - especially the maze as it has driven my husband crazy (the whole point of the exercise!!!).

Thanks again for such great service and I look forward to new cool things.

Regards Kirsty

Sara Taylor - NSW AUS's picture
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  Stoked Father

I just wanted to let you know how stoked my dad was come Father's Day on Sunday and he opened up his coffee cup warmer! He was so excited and rapt about the whole idea that he couldn't stop smiling!!

The funny part is my dad doesn't get excited about much (he doesn't usually believe in birthdays/father's day etc), you can only imagine Oscar the Grouch as a IBM global computer architect!!

Well thank you once again very much and I will be keeping posted to your website for new gadgets for Christmas!!

Ray Tabata - California USA's picture
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  Thank You for your excellent service

I received my IFO floating light today. Thank You for your excellent service! I look forwards to future purchases with you!

Thank You,

Ray.

Lee Williams - NSW AUS's picture
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  Thanks for a speedy response

Thanks for such a speedy response to my purchase. I received the goods around lunch time today which blew me away.

The items purchased, Astronaut Ice Cream, are brilliant and will make unique Christmas gifts. I will certainly be buying other things from you and will recommend you to others.

Thanks once again.

Lee

Kym Gellert - QueenslandAUS's picture
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  I cannot recommend you highly enough

I just wanted to leave some feedback about my dealings with Coolthings Team. I cannot recommend you highly enough.

I used the bank deposit method & from when my deposit was made to when the product was delivered was ONLY 2 days. That is sensational!

Thanks for the prompt action on my order & delivery.

GREAT WORK!!!!

Tuan Ho - Victoria AUS's picture
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  You guys are great

This is the first time I have shopped online and guess what? It's been a pleasurable experience.

I now trust online shopping and will continue to shop online because it is people like you and your staff that make it very easy and safe for us customers.

Thank you.

Tuan

Carol - Victoria AUS's picture
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  Great service and fast delivery

Hi Everyone,

Just letting you know that I received my goods yesterday. Thanks again for the order. Great service and fast delivery.

Look forward to doing business with you again in the future.

Regards, Carol

Brad Otto - Victoria AUS's picture
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  Your service is absolutely excellent

Got my helicopter today, just wanted to encourage you guys that your service is absolutely excellent and it's a pleasure dealing with you!

Thanks again,

Brad.

Cheryl Stevens - Tasmania AUS's picture
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  great to deal with

Peter and the coolthings crew are great to deal with. I paid by Direct Bank Deposit and my luvly little Mini Digital Camera was here before I could blink! I'll certainly be buying more from their store.

I will be recommending coolthings to my friends.

Cheers

Graham - Darwin NT AUS's picture
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  We'll Keep on dealing with Coolthings

It has been an extremely pleasant experience working with Peter & Coolthings.com.au. He has helped me with all of my enquires whether big or small.

Response to orders are quick, all transactions with him have been very friendly. I know I'll keep on dealing with Peter & Coolthings.com.au, even though we are on exact opposite sides of the country!

Shirls Speakman - Gismore New Zealand's picture
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  Well packed order

Thanks for my order, got them all in good condition and all well packed. Got them for a present for my son who has everything and not stopped playing with them my self.

Caroline Duggan - Connolly WA AUS's picture
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  Christmas shopping is so much easier.

Hi Guys.

Just wanted to say what a great shopping experience I have just had with you. Not only do you sell some really cool stuff, but delivery has been prompt and packaging was excellent.

The hand written note was a really nice touch - online shopping can take the personal touch away, but this brought it back. Everything was here in a week which was great considering we are so far away.

You've made Christmas shopping so much easier.

Thanks again. Caroline

Katrina Cooke - Sydney NSW AUS's picture
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  Fast Processing

Everything arrived safe and sound...Thanks for the fast processing of my order

James - Hobart TAS AUS's picture
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  coolthings is fantastic

The level of service coolthings provides is fantastic. I ordered the Airzooka (which is great by the way) in the afternoon

Brigitte Dunbar - Auckland New Zealand's picture
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  first time online purchase

Hi guys,

Everything's great! I couldn't believe how quickly my package came! I am really impressed with your customer service - outstanding!

It can be very daunting purchasing something online for the first time!

Thanks for your emails and help!

Lauren - Sydney NSW AUS's picture
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  well organised

Your site is really well organised in a good way with all the little headings and stuff. Will definitly use you guys again.

Lauren

Liz - Sydney NSW AUS's picture
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  found your website among the best

I was happy with the ease of use of the web site and the speed with which my product arrived. I buy many items online and I found your website among the best.

Keep up the good work.

Regards,

Liz

Miss L - Hobart TAS AUS's picture
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  wow totally cool

Wow totally cool, I would like to congratulate you guys on having the money order option for payment as there are online shoppers out there who don't have credit cards but would still like to make there shopping easier, especially if they work long hours and don't get the time to look around shopping malls all day long!

Well done guys good luck....

Miss L - Hobart TAS AUS's picture
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  thanks for the promptness

I have received my package and would like to forward on many thanks for the promptness. I have never received a parcel that fast; I was quite surprised that even for a money order transaction the parcel was delivered to my door within 3 days.

I congratulate you and your staff on your hard work; I would recommend COOLTHINGS.COM.AU to everyone that is after that something for Christmas, birthdays or any other occasion.

Well done and I look forward to shopping at coolthings.com again.

Kirsty - Brisbane QLD AUS's picture
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  great and very easy to use

Your site is great and very easy to use. My brother was very impressed with the hover soccer ball. I appreciated the call to ask if I would like to include a message and I was very impressed with the quick service.

Thanks, Kirsty.

Josh - Sydney NSW AUS's picture
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  quick reply

I just ordered the 4 pack of race cars, thank you for your quick reply. Your website is good, nice and simple. Easy to get around - not tons of flashy graphics!

Thanks for your great service.

Josh

Daniel - Old Beach TAS AUS's picture
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  Very quick order time

I received my purchase in very quick time, I am very happy with the product and would be happy do more buisness with you in the future thank you.

Tracy - Dutton Park QLD AUS's picture
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  Fabulous customer service

Thank you for the fabulous customer service. Your extra time and care are over and above the call of duty, and are very much appreciated.

Andy - Hobart TAS AUS's picture
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  Sending to England

Great website! Perfect solution for those little gifts for the nieces and nephews in England. Thanks for arranging the postage. Can't wait to see what other gadgets you'll be getting hold of!

Will keep popping back regularly,

Andy

Lina - Hobart TAS AUS's picture
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  Kids absolutely love these things

I won a microracer this month and l have to say that it is awesome, the kids absolutely love it and l would definitely buy them as gifts.

Rod - London UK's picture
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  Level of Service

Thanks for a great purchase. Bought a little mini rc car online for a small friend of ours. We live in London, him in Adelaide and you guys are in Tasmania - yet no probs at all

You even offered to gift wrap as you realised it was probably for a present. It was quite a different level of service to what we're used to over here in the UK!

Thanks for everything and we shall return next year to build on the collection!

Cheers!

Rod and Kate.

Pene - Launceston TAS AUS's picture
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  Great Service

Just a quick message to let you know how much I appreciate the service you provide at cool things. I have purchased a number of items from you that have been of excellent quality and have provided hours and hours of enjoyment for myself and the people that I have given items to as gifts. Your customer service and product knowledge is excellent.

In my busy world it is great to have a quick and convenient way of purchasing excellent gifts, knowing that they will be appreciated and enjoyed!

Thank you,

Pene.

Alison - Hobart TAS AUS's picture
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  Warranty Claim

With regards to your handling of my warranty claim, I was pleasantly surprised as to how well the matter was handled. At the time of purchasing the Micro Racers, warranty was a concern as the Micro Racers were not sold from a dedicated outlet and there was no warranty form to complete (and they were not cheap!), so I was a bit hesitant to buy in this regard.

However, now that I have had dealings with Cool Things, I have peace of mind about buying your products and will keep an eye on your product offerings, and it is quite likely that I will provide you with my business in the future.Of course, my word of mouth about Cool Things will be positive too!