Tell Us What You Thought of Your Experience

Here's what people have had to say about us, we'd also love to hear from you too. Simply click the blue "LEAVE A REVIEW" button to send in your feedback.


Melanie Harris - NSW AUS's picture
  Very happy customer

Hi there!

Thanks for your email, my son enjoys playing with the car and he takes the mood light to bed with him!

You guys really look after your customers!!!!

From a very happy customer,

Melanie H.

Sharyn Gumbleton - NSW AUS's picture
  Thanks for the quick service

Thanks for the quick service, I think it's a great site and I will be using it again.

Brendan Lillingstone - QLD AUS's picture
  You couldn't ask for more when shopping

I really enjoyed my shopping experience at Coolthings. They have a huge range of fun and useful products.

While the staff are very friendly, knowledgeable and efficient. You could not ask for more when shopping.

Thank you Coolthings, you are great.

Shopping at Coolthings is just a joy,

Be you shopping for gadgets or just a toy.

Coolthings has gifts for every age,

From a gift for your true love, to the latest rage.

They have things for one and all,

Be you big, or be you small.

They truly have service with a smile,

Shopping there's not a trial.

It's easy to shop there, that's for sure,

You could not ask for more.

Glenda Seebach - VIC AUS's picture
  Very Successful!

I just wanted to let you know that the children love their morphing light Easter eggs".

Very successful!


Judith Gerhardt - QLD- AUS's picture
  Mood cube marvel

Products arrived promptly and we love them.

My 10 month old grand-daughter loves to watch the mood cube changing colours, although each change of colour produces the same mood in her - she cackles at them all!

Brendan Lillingstone - QLD AUS's picture
  A pleasant surprise

I would just like to say that I was totally happy with the beanie buddy that I received from Coolthings and the service that you provided. It was very friendly and speedy, a very pleasent surprise.

I look forward to purchasing further products from you, in fact I have made another purchase already.

Thank you for your intrest.


Simone Fox - VIC AUS's picture
  Fantastic, fast and friendly

Fantastic, fast, friendly and easy transaction.

Will definately purchase from you again.


Julie McInnes - VIC AUS's picture
  Perfect present

The shrinking money box I recently purchased was the perfect present for my son on his 15th birthday - everyone was amazed.

Best of all, it was gift wrapped upon delivery (which was so speedy it had scorch marks!)

Thank you

I will be using this service again!

Clare Ramnac - NSW AUS's picture
  An amazing choice of cool things

This is just to leave feedback from a recent order I placed.

It arrived in awesome time (just in time for my boyfriend's birthday!) and he loved everything, especially the mesh pus squish ball. The aluminium card is beautiful, the mood cube is great and the Garfield toy is cute.

Thanks for such great service and an amazing choice in cool things.


Cat Anderson - QLD AUS's picture
  A profound thankyou

Hi Team,

Not an enquiry at all but a profound thankyou on behalf of myself, but most especially from my 5 year old nephew (Jacob) who was given the mini aqua pets for his birthday. You've never seen a kid so thrilled with a toy! It made a great day even better. Thanks so much for the inspiring site and brilliant present ideas.



Anne Southan - NSW AUS's picture
  Wow, great service and very cute toys

I love the Pontiki desk pets.

My kids both went insane when they saw them advertised on the TV, and after several fruitless calls to local department and toy stores (never heard of them!) I found the Pontiki on your website, made the order and got delivery the very next morning.

Wow, great service, and very cute toys.

Jennifer Tomlinson - NSW AUS's picture
  Thrilled with their gifts

Have to say THANK YOU!

The recipients of all the things I ordered were thrilled with their gifts and I will be back to order more.

Everything was well packed and I received the order in very quick time.

I am extremely happy with the service and will definitely recommend Coolthings as a great site to find all sorts of fantastic gadgets.

Thanks again.


Ange Smith - NSW AUS's picture
  Loven them!

Thanks for my coolthings cube and egg!

Loven them!

I will buy more coolthings.



Nada Hassoun - VIC AUS's picture
  Blown away!

Once again I have been blown away at the superior customer service from the Cool Things Team.

Thankyou, you truley have provided me with a rewarding on-line shopping experience.


Liz Brackstone - NZ's picture
  Incredibly impressed

Hi there,

I just wanted to let you know how incredibly impressed I was with your company.

I stumbled across your web site accidentally and I am so pleased I looked beyond your homepage.

With a lot of web sites I come across, I tend to skim through the content and very rarely look further unless someone has specifically recommended it to me, let alone actually purchase something.

I am now recommending your site to all my friends. The ease of use to find and navigate around your site is fantastic, the variety of gadgets and generally 'cool things' - excuse the pun ;-) and the speed of delivery and service you provided was spectacular.

When the package arrived, it was obvious how much care had been put into packaging the individual items, everything made it in one piece, not a scratch or dent to be seen - which we all know these days is unheard of usually.

Thanks so much. Keep up the good work!


Liz B.

PS- the little magmalights are just awesome! I didn't really know what to expect from the pictures but they really do look like little candles, I have fooled many people and I don't need to worry about forgetting them and burning the house down! :)

Aaron Stroud - VIC AUS's picture
  'Choice' gifts

Hi there,

Just a quick bit of feed back for you.

I didn't see the toys personally, but my nephew Tyler said they where 'Choice' and my sister (Tyler's Mum) said they where packed & wrapped well.

The delivery time was amazingly fast.


I'll be buying again!!


Julie Hicks - NSW AUS's picture
  Coolest mum in the street

Just wanted to let you guy's know the things I ordered from your shop were fantastic!

They were for party game prizes and all the kids thought your products were cool, now I'm the coolest mum in the street.

So thank you guys, hope you keep the shop online and you will certainly be getting my business again.

Evonne Angelovich - VIC AUS's picture
  Thankyou for the wonderful eggs

Dear Peter and team,

Thank you so much for the wonderful eggs.

To see the delight on the faces of the recipients was very satisfying.

Your service was excellent. Firstly your follow up phone call and then sending them express post for no extra charge.

I have recommended your site to many people. Your site will be my choice for further gifts.

Thank you so much.

Kind regards,


Michelle Boyle - VIC AUS's picture
  the service was fantastic

The service I recieved from Coolthings was fantastic.

They delivered my goods on the date I wanted and I am extremely happy with everything associated with my order.

Thank you so much!!

Sharleen Mogg - QLD AUS's picture
  tip top condition

Items arrived in tip top condition and fast!

Have a nice day,


Tina Carver - TAS AUS's picture
  The best place to shop

Hi Guys/Girls at Coolthings,

Thanks again for another Great transaction, and product arrived in perfect condition as usual.

You are the best place to shop, and I wish you all a safe and Happy Easter!

Nada Hassoun - VIC AUS's picture
  Fantastic fantastic fantastic

Three words,


From the Superior customer service (including those comforting e-mails) to the packaged goods, absolutely love it, keep up the good work guys!

Sharleen Mogg - QLD AUS's picture
  Great to deal with

Great to deal with and fast delivery!

Thank you.

Rebecca King - QLD AUS's picture
  Happy with my items

I was very happy with the items I ordered, my grand-children were very happy as well.

I will be shopping again with you in the near future.



Robert Cavellier - OHIO US's picture
  Great stuff

Great stuff, it arrived just as shown and just as promised.

Thank you

Trish Wasina - VIC AUS's picture
  Mood cube is wonderful

Hello Cool Team,

My order has just arrived!!

The mood cube is wonderful as are the glow bracelets.

I was informed of the status of my order every step of the way & will certainly be ordering again in the near future.

Thankyou so much.


Tony Painter - LEEDS UK's picture
  Friendly, obliging and helpful

Well done Guys!

You're site is one of the most friendly, obliging and helpful that I have ever used. My order was taken, checked, organised and delivered in no time at all.

I'll certainly be using you again for other gifts for friends in Oz and shall recommend you to everyone I know (and probably some strangers that I meet on the train etc!)


Stephen Mayo - VIC AUS's picture
  Gone mad?

I purchased the light up red silk rose for my wife and when she opened it all she saw was the packet of batteries and wondered if I had gone mad.

But she finally fell off the chair laughing when she turned it on. I told her that it would last longer than real ones I usually buy her.

So thank you very much for lighting up our lives.

Best wishes and thank you for a top site.

Stay Cool.


Evelyn Esdaile - VIC AUS's picture
  Happy dice


Thank you for the follow-up email. The dice arrived safe and sound and I am very happy with them.

My grandchildren will have a lot of fun with the flashing dice.



Sheila Harrison - NSW AUS's picture
  Prompt and well packed

Thank you for the projection clock I ordered. I received it very promptly and very well packed.

The order, including post and packaging came to just over the amount I had in credit, but I was not charged the extra cents.

Thanking you very much for this.



Joanne Smith - VIC AUS's picture
  Tickled pink

Thankyou so much for the amazing shrinking money box.

Delivery was quick and efficient.

Our sons friend turned 8 and with over 20 guests and presents at his party, he walked around most of the day with his shrinking money box, it absolutely fascinated him and tickled him pink.

Love your shop.

Thankyou very much

Tina Carver - TAS AUS's picture
  The best store to shop

The Best store to Shop,

Is up in Lonny, They have the Best stuff,

This is no joke. So for a Great gift you can give to your friends,

Coolthings is the place to Go!!

Not much of a poet, but I gave it a go! Coolthings is really the Best.

Thanks Guys

Anne Morgan - NSW AUS's picture
  Big hit with the kids

Just wanted to say thank you for my mood cubes, they arrived safely and were a big hit with the kids!



Kristen - NSW AUS's picture
  Highly recommended

Thank you, you made my daughter very happy on her birthday.

My daughter is very ill and the puppy in love was the best present she received, not only did it make her feel special, but she is the only person she knows who has one.

Your company not only delivered quickly but also phoned to inform me that the product I ordered was seasonal, and still held it for me to purchase.

Coolthings have made our house a little happier and I've recommended you to everyone, not only your web site but your address to everyone I know who travels to Tasmania.

Thank you again.

Sue Aitken - TAS AUS's picture
  Beautifully gift-wrapped

Thanks for the speedy delivery. I received an email on Monday to tell me my parcel had been dispatched and it was delivered to my house on Tuesday. How good is that!

Also, the items I ordered were exactly as described, beautifully gift-wrapped and I'm very pleased.

Thank you. I will shop here again & refer my friends as well.

Alison Tatenhove - VIC AUS's picture
  Pleasant shopping experience

Thank you so much for the prompt service.

The product that I ordered arrived quickly and i was delighted with it.

You made my first online shopping experience a pleasant one.

Steve Reszler - OHIO US's picture
  Everything's good!

Got my package today. Everything's good.

Thank you very much,


Sandra Edge - SA AUS's picture
  Smiling recipient


Thank you for your prompt delivery, my friend was so excited when she received her very own parcel.

Thank you for making it so easy to put a smile on someone's face.

Kind regards,


Terri Bradley - QLD AUS's picture
  I love the items

I want to thank you for your prompt service, something that is rare today.

I love the items I sent for.

I shall certainly recommend your site to others & will use it again.

Dave Budge - VIC AUS's picture
  Talk about service


This is quite hard to believe, I'm getting such a quick response back from an ACTUAL HUMAN!


Kay Thomson - QLD AUS's picture
  Impressed with the personalised service

Thank you for your follow-up to my recent purchase.

The products arrived in good condition and in excellent time. I was impressed with the personalised service I received.

Thank you

Callum Ramsay - VIC AUS's picture
  Very satisfied indeed

I am very happy and satisfied with my purchase and certainly intend to make more purchases.

I find your company to be very helpful by sending updates on my order, which makes me very satisfied indeed.

Thanks again!!!

Kind regards,


Cam Dunn - SA AUS's picture
  The cubes were a massive hit

Hi There,

I ordered 40 mood cubes for a party my partner and I were having. The cubes were a massive hit and were the talk of the party.

Cheers, Cam

Stan Stout - NI NZ's picture
  Products arrived promptly

Hi Coolthings,

Over the last 2 months I have ordered Christmas gifts and birthday gifts.

I have been extremely pleased with the quality of the gifts and the service I have received. I have been kept fully informed in regards to the time of arrival of the gifts, and they have arrived promptly.


Eric Chen - NSW AUS's picture
  Great products, friendly service and fast delivery

I just recently purchased an aluminium card from Coolthings and I must say I am extremely impressed with the fast delivery and packaging, not to mention the product itself was ravishing. I also must congratulate the crew for designing an website that is easy to use.

Great products, friendly service and fast delivery time, you guys have everything there is to lead a pleasant online shopping experience.

Aye you now have youself another returning customer, and I will definitely recommend Coolthings to all my friends and colleagues. Keep up the good work guys!!

Katy Roy - NSW AUS's picture
  I'm so happy with the service

I am so happy with the service from coolthings!

Delivery was super fast. I purchased the rubik's cube which was a great gift idea for the guy or girl with everything.

I also purchased the stainless steel 'I LOVE U' card. It was a very special gift, much more exciting than a plain old hallmark.

Sandra Edge - SA AUS's picture
  This is my store now for future gifts.

I have no hesitation in buying from this store, prompt e-mails, delivery, no hassle with Direct Deposit transaction.

This is my store now for future gifts. Many thanks to all involved for a smooth way of purchasing gifts, especially for people who cannot go to the shops through illness/disability, like myself.

Thank You Sandra

Leigh Jones - QLD AUS's picture
  Caring about your customers

I have been purchasing things from e-bay for some time now but had never purchased anything from another online store, and I am amazed with your service. First of all my items came earlier than the 4-7 working days you quoted me, it came in 3 working days and considering the time of year, I really didn't expect that.

When I order stuff off e-bay I always write to the person to let them know that I received my order and that I'm satisfied with it, and I went to do this with you guys, but thought oh no you don't care you are a big internet company.

But when I got your follow-up email to check that everything had arrived and was I happy with what I ordered I was just blown away.

You guys really do seem to care about your customers,

Merry Christmas, Leigh

Kerry Stibbe - NSW AUS's picture
  Great service; efficient and quick

Hi Natasha and Team,

Just a short note to say thank you for the great service; efficient and quick. I really appreciate you guys being so quick in getting everything together, it's a big help this close to Christmas.

May you all have a wonderful Christmas, and the happiest of New Year's.

Kind Regards, Kerry

Nathan Atherton - NSW AUS's picture
  Prompt service in shipping products.

Once again i am extremly pleased with the products i purchased, the Mood cube is absolutely awesome. I now have 2 of the acrobots and will be getting more in the near future.

I would also like to say thanks for your very prompt service in processing payments and shipping the products. I will and have been recommending you to friends.

Once again thank you for your service.

Janelle Muegge - SA AUS's picture
  thrilled with the monitor mates

I am absolutely thrilled with the monitor mates. They are soooo cool. I love the kitties. I gave the second one to a friend and she can't stop talking about it either.

Thanks so much, I will probably be ordering more in the near future.

Lee Copp - NSW AUS's picture
  Blown away by the fast service

I have been blown away so far by the speed, friendliness and follow up you guys provide. The items i've received so far will make amazing Xmas gifts.

Thanks once again. Lee

Michelle Boag - TAS AUS's picture
  Smooth Transaction

I loved the aluminium card. The best thing, I think, is if your partner gets the crankies and tries to tear it up they won't be able to unless they have tin snips!!

Thanks again for a smooth transaction.


Michelle Curtis - QLD AUS's picture
  Wrapping looks fantastic!

I just thought I'd let you know that I recieved everything and am really happy. Thanks for wrapping everything... it looks fantastic!

Cheers, Michelle

Kirsty Wheatley - WA AUS's picture
  Really happy with my Microracers

I'm really happy with my Microracers and the Labyrinth Maze - especially the maze as it has driven my husband crazy (the whole point of the exercise!!!).

Thanks again for such great service and I look forward to new cool things.

Regards Kirsty

Sara Taylor - NSW AUS's picture
  Stoked Father

I just wanted to let you know how stoked my dad was come Father's Day on Sunday and he opened up his coffee cup warmer! He was so excited and rapt about the whole idea that he couldn't stop smiling!!

The funny part is my dad doesn't get excited about much (he doesn't usually believe in birthdays/father's day etc), you can only imagine Oscar the Grouch as a IBM global computer architect!!

Well thank you once again very much and I will be keeping posted to your website for new gadgets for Christmas!!

Ray Tabata - California USA's picture
  Thank You for your excellent service

I received my IFO floating light today. Thank You for your excellent service! I look forwards to future purchases with you!

Thank You,


Lee Williams - NSW AUS's picture
  Thanks for a speedy response

Thanks for such a speedy response to my purchase. I received the goods around lunch time today which blew me away.

The items purchased, Astronaut Ice Cream, are brilliant and will make unique Christmas gifts. I will certainly be buying other things from you and will recommend you to others.

Thanks once again.


Kym Gellert - QueenslandAUS's picture
  I cannot recommend you highly enough

I just wanted to leave some feedback about my dealings with Coolthings Team. I cannot recommend you highly enough.

I used the bank deposit method & from when my deposit was made to when the product was delivered was ONLY 2 days. That is sensational!

Thanks for the prompt action on my order & delivery.


Tuan Ho - Victoria AUS's picture
  You guys are great

This is the first time I have shopped online and guess what? It's been a pleasurable experience.

I now trust online shopping and will continue to shop online because it is people like you and your staff that make it very easy and safe for us customers.

Thank you.


Carol - Victoria AUS's picture
  Great service and fast delivery

Hi Everyone,

Just letting you know that I received my goods yesterday. Thanks again for the order. Great service and fast delivery.

Look forward to doing business with you again in the future.

Regards, Carol

Brad Otto - Victoria AUS's picture
  Your service is absolutely excellent

Got my helicopter today, just wanted to encourage you guys that your service is absolutely excellent and it's a pleasure dealing with you!

Thanks again,


Cheryl Stevens - Tasmania AUS's picture
  great to deal with

Peter and the coolthings crew are great to deal with. I paid by Direct Bank Deposit and my luvly little Mini Digital Camera was here before I could blink! I'll certainly be buying more from their store.

I will be recommending coolthings to my friends.


Graham - Darwin NT AUS's picture
  We'll Keep on dealing with Coolthings

It has been an extremely pleasant experience working with Peter & He has helped me with all of my enquires whether big or small.

Response to orders are quick, all transactions with him have been very friendly. I know I'll keep on dealing with Peter &, even though we are on exact opposite sides of the country!

Shirls Speakman - Gismore New Zealand's picture
  Well packed order

Thanks for my order, got them all in good condition and all well packed. Got them for a present for my son who has everything and not stopped playing with them my self.

Caroline Duggan - Connolly WA AUS's picture
  Christmas shopping is so much easier.

Hi Guys.

Just wanted to say what a great shopping experience I have just had with you. Not only do you sell some really cool stuff, but delivery has been prompt and packaging was excellent.

The hand written note was a really nice touch - online shopping can take the personal touch away, but this brought it back. Everything was here in a week which was great considering we are so far away.

You've made Christmas shopping so much easier.

Thanks again. Caroline

Katrina Cooke - Sydney NSW AUS's picture
  Fast Processing

Everything arrived safe and sound...Thanks for the fast processing of my order

James - Hobart TAS AUS's picture
  coolthings is fantastic

The level of service coolthings provides is fantastic. I ordered the Airzooka (which is great by the way) in the afternoon

Brigitte Dunbar - Auckland New Zealand's picture
  first time online purchase

Hi guys,

Everything's great! I couldn't believe how quickly my package came! I am really impressed with your customer service - outstanding!

It can be very daunting purchasing something online for the first time!

Thanks for your emails and help!

Lauren - Sydney NSW AUS's picture
  well organised

Your site is really well organised in a good way with all the little headings and stuff. Will definitly use you guys again.


Liz - Sydney NSW AUS's picture
  found your website among the best

I was happy with the ease of use of the web site and the speed with which my product arrived. I buy many items online and I found your website among the best.

Keep up the good work.



Miss L - Hobart TAS AUS's picture
  wow totally cool

Wow totally cool, I would like to congratulate you guys on having the money order option for payment as there are online shoppers out there who don't have credit cards but would still like to make there shopping easier, especially if they work long hours and don't get the time to look around shopping malls all day long!

Well done guys good luck....

Miss L - Hobart TAS AUS's picture
  thanks for the promptness

I have received my package and would like to forward on many thanks for the promptness. I have never received a parcel that fast; I was quite surprised that even for a money order transaction the parcel was delivered to my door within 3 days.

I congratulate you and your staff on your hard work; I would recommend COOLTHINGS.COM.AU to everyone that is after that something for Christmas, birthdays or any other occasion.

Well done and I look forward to shopping at again.

Kirsty - Brisbane QLD AUS's picture
  great and very easy to use

Your site is great and very easy to use. My brother was very impressed with the hover soccer ball. I appreciated the call to ask if I would like to include a message and I was very impressed with the quick service.

Thanks, Kirsty.

Josh - Sydney NSW AUS's picture
  quick reply

I just ordered the 4 pack of race cars, thank you for your quick reply. Your website is good, nice and simple. Easy to get around - not tons of flashy graphics!

Thanks for your great service.


Daniel - Old Beach TAS AUS's picture
  Very quick order time

I received my purchase in very quick time, I am very happy with the product and would be happy do more buisness with you in the future thank you.

Tracy - Dutton Park QLD AUS's picture
  Fabulous customer service

Thank you for the fabulous customer service. Your extra time and care are over and above the call of duty, and are very much appreciated.

Andy - Hobart TAS AUS's picture
  Sending to England

Great website! Perfect solution for those little gifts for the nieces and nephews in England. Thanks for arranging the postage. Can't wait to see what other gadgets you'll be getting hold of!

Will keep popping back regularly,


Lina - Hobart TAS AUS's picture
  Kids absolutely love these things

I won a microracer this month and l have to say that it is awesome, the kids absolutely love it and l would definitely buy them as gifts.

Rod - London UK's picture
  Level of Service

Thanks for a great purchase. Bought a little mini rc car online for a small friend of ours. We live in London, him in Adelaide and you guys are in Tasmania - yet no probs at all

You even offered to gift wrap as you realised it was probably for a present. It was quite a different level of service to what we're used to over here in the UK!

Thanks for everything and we shall return next year to build on the collection!


Rod and Kate.

Pene - Launceston TAS AUS's picture
  Great Service

Just a quick message to let you know how much I appreciate the service you provide at cool things. I have purchased a number of items from you that have been of excellent quality and have provided hours and hours of enjoyment for myself and the people that I have given items to as gifts. Your customer service and product knowledge is excellent.

In my busy world it is great to have a quick and convenient way of purchasing excellent gifts, knowing that they will be appreciated and enjoyed!

Thank you,


Alison - Hobart TAS AUS's picture
  Warranty Claim

With regards to your handling of my warranty claim, I was pleasantly surprised as to how well the matter was handled. At the time of purchasing the Micro Racers, warranty was a concern as the Micro Racers were not sold from a dedicated outlet and there was no warranty form to complete (and they were not cheap!), so I was a bit hesitant to buy in this regard.

However, now that I have had dealings with Cool Things, I have peace of mind about buying your products and will keep an eye on your product offerings, and it is quite likely that I will provide you with my business in the future.Of course, my word of mouth about Cool Things will be positive too!