Tell Us What You Thought of Your Experience

Here's what people have had to say about us, we'd also love to hear from you too. Simply click the blue "LEAVE A REVIEW" button to send in your feedback.

Reviews

Sandy Ivanovic - QLD AUS's picture
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  Cheers

Just a quick thank you for you excellent service and communication. My goods arrived in a couple of days and I am extremely happy. I will definitely recommend you to my friends.

Cheers

Renae Kaciuba - VIC AUS's picture
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  Real People

I was very happy with the service received. I am currently dealing with an online order for a US company and I swear they have replaced their ‘customer service team’ with monkeys – am getting very frustrated at auto-generated emails that do not answer the questions being asked.

Dealing with real people at Cool Things has been a pleasant change.

My item arrived promptly, and the online tracking system you have linked into Australia Post’s website is great.

Thanks again!

Tamara Johnson - VIC AUS's picture
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  Exceptional Service

I found your service exceptional. I was very happy to see emails that updated the progress of money transfered and when the package was sent. I will definitely choose your website again.

Thank you very much.

Gulumser Murat-Ajai - NSW AUS's picture
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  Hassle Free

Simple to order and quick delivery. Web site does exactly what they claim. Its great hassle free ordering.

Jodie Turton - VIC AUS's picture
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  Impressed

Yes I was very happy with the order I made with you. I was impressed by the service and the range and also the promptness in posting.

I placed the order on a Friday after stumbling across your site, I received a phone call from a lovely girl in the office saying it was all packed up and gift wrapped as I had requested and would be in the evening drop off to the post office, I received the delivery on the following Tuesday.

I have already recommended your site to friends and family. I just hope they don’t get the same things as I bought!!

Lisa Fist - VIC AUS's picture
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  Fantastic Online Experience

Just wanted to say what a fantastic online experience that you offer. This was my first purchase, and you kept me advised every step of the way.

Really happy with your service.

Thanks again!

Jaci Young - QLD AUS's picture
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  Quirky Gifts

I would like to let you know that I was very pleased with the service you provided. Emailing me to keep me updated on the progress as well as the opportunity to check on the whereabouts of the product was a really helpful tool!!!

Overall I was very happy with the service.

Thank you and when I need another quirky gift, I will keep you in mind.

Ryan O'Shea - WA AUS's picture
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  Very Happy Customer

The service was great and the delivery took no time at all, so overall very happy customer :)

Looking forward to some new things to come.

Mike Margrain - QLD AUS's picture
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  Friendly Responses

Your responses and friendly approach have been great, I'm sure I'll purchase something from you guys again.

Thanks!

Lisa Fist - VIC AUS's picture
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  Perfect Ending

Thanks for the follow up. A perfect ending to a great transaction!

Nicole Clifton - SA AUS's picture
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  Speedy Service

Just wanted to say thanks for the fantastic speedy service :)

Robyn Willis - QLD AUS's picture
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  Thanks

Thanks very much for the quick delivery on my item. Much appreciated and great service!!

Phillip Zamagias - NT AUS's picture
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  Great Assistance

Thanks!

The gift arrived and I appreciate your assistance with such short notice.

Jo Preece - NSW AUS's picture
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  Soo Easy

Thank you for your promptness. This whole process has been soo easy and i'm very pleased with my purchases.

Jacquie Constable - SA AUS's picture
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  Prompt Delivery

I wish to thank you for delivering my order so very promptly.

Thank you!!!!!!!

Tara - VIC AUS's picture
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  Two Happy Nieces

Thanks very much for the speedy delivery! I received the parcel beautifully wrapped and I am looking forward to two very happy nieces when they receive their presents!

Sharyn Leighton - VIC AUS's picture
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  Impressed

I received my order on time and in good condition, thank you.

I found your customer service fantastic and was very impressed. I look forward to ordering from you guys again!

Thank you!

Malindu Fernando - QLD AUS's picture
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  No Hassles

Thank you for your service, you handled everything well and everything was on time. No hassles and the presentation of the gift and delivery were all sorted and in excellent condition.

Thank you for your service and look forward to buying from you in the future.

Malindu Fernando - QLD AUS's picture
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  Updated Information

Thanks for the good feed back and up-to-date information regarding my sale. And also thanks for the fast dispatch time.

I forward to buying from you in the future.

Helen Burgoyne - VIC AUS's picture
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  Happy Customer

This is just to let you know how happy I was with the service that I received recently.

The products that I purchase arrived within 5 days of the confirmation of payment, in good order.

I will be recommending you to all my friends. Thank you very much.

Erin Lee - NSW AUS's picture
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  Well Done Gang!

I recently bought a USB Retro desk fan from Cool Things. The service was outstanding, it arrived extremely quickly WAs very well packaged and was oh-so-cool in providing comfort in the stifling heat of the office. Well done, gang!

Tamarra Leung-Brown - QLD AUS's picture
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  A Real Pleasure

Thank you very much!!

I have to say that shopping with you guys is a real pleasure you really keep your customers informed and up to date!!

At first I only went through you guys to get points off of email cash (lol) and now that I have purchased from your site I will definitely be doing so again after finding out how well you treat your customers and thus far your service is impeccable and perfect!!

And very friendly :) I will definitely recommend you to my friends!

Thanks again!

Dorothy Taylor - QLD AUS's picture
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  Friendly Service

I just wanted to pass on my appreciation of the friendly and efficient service I received from your company and your employees.

I had reason to ring your office and the lady I spoke to was very helpful and friendly. I appreciated the updates on my purchase and the prompt delivery of same.

I am only sorry that at the moment I do not require any more of your products, but rest assured that I would use your company again and will be recommending it to my friends.

Kim Murray - NSW AUS's picture
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  Happy Customer

Yes - I was happy with my purchase and your service.

Thanks.

Toni Constable - NSW AUS's picture
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  Great Novelty Items

Great. Thanks for the quick service.

I’m looking forward to receiving the order. I found some good novelty items I hadn’t seen before on your site, including one for my work ‘ Secret Santa’, always a hard one to buy for :)

Leeann Mahony - QLD AUS's picture
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  Return Visitor

I have received my parcel and I'm very happy with your great service. I'm sure I'll be visiting again soon.

Michael Titmarsh - QLD AUS's picture
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  Assuring Service

I couldn't ask for better service!

You kept me informed of what was available and how long to wait for some items. Was great, because it is scary ordering online.

You are never sure who is on the other end, and if you have just been had. But to hear a real voice let you now about your goods was very reassuring.

Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Lyn Dixon - VIC AUS's picture
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  Quick delivery

Just wanted to let you know that you provide great services and very quick delivery.

I am an extremely happy customer.

Thanks again,

Lyn

Elizabeth McCray - QLD AUS's picture
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  Impressed

I was so impressed with your prompt service and everything was well wrapped etc.

You have a great selection of different fun products on your site - fantastic.

Thanks

Charmaine Thompson - QLD AUS's picture
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  Absolutely Fantastic

This company is absolutely fantastic, they let you know how your order is going and if anything is on back order they ring you to let you know when it is being dispatched...

I love the products I have purchased so far for myself and all my friends... My friends love how they come packaged and love it when I give them out as gifts...

Just to let you know I have a friend who lives in the USA and she has sent me the odd TY Beanie Baby over the years... So when I saw your website I was thrilled...

Erin Lee - NSW AUS's picture
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  Wonderful Service

Thanks Natasha, you guys have been fab as usual :)

Kate Flack - VIC AUS's picture
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  Cheers!

Thanks so much for the super-fast delivery!

Cheers,

Kate

Rowena Cruickshank - QLD AUS's picture
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  Christmas wrapped

Hi, just want to let you know that I received all my purchases beautifully wrapped to put under the Christmas tree.

Thank you for the extra effort...I will be back!

Regards Rowena.

Caroline Stansfield - TAS AUS's picture
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  Good Job

Hi,

I love the things I bought and was impressed at the way they were packaged up - everything arrived safely!

Impressed too by the follow up email you sent - don't often hear from a company once the order has arrived. Good job!

Mannie Batge - TAS AUS's picture
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  Back for more

Hi, just to let you know I am very happy with the service I have received from you and will be back for more purchases in the future.

Thank you for making this such a pleasant experience.

Mannie

Tina - NSW AUS's picture
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  Issue Free Delivery

Hi there,

We are really happy with the book. There was no issue with delivery.

I really liked the emails you sent along the way to let me know where my purchase was in the process.

Thanks again.

Tina

Meng Lim - NSW AUS's picture
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  Excellent Work

After I placed my order, I contacted your representative and she pulled up my order without me even giving the order number! She was well mannered, and she understood and addressed my concerns (pity I forgot your name, great service you gave!!).

I specified one of the wrapping instructions wrong, and your team still managed to work out how I wanted it wrapped! I'm glad you don't have monkeys working there!!

Excellent work! I ordered my items and within 22 hours (delivery to NSW) you got it to me all gift wrapped and it made my friends graduation!!!

I'd give your service and products a 15 out of 10 if I could!

Keep up the excellent work and thank you!! I will definitely be back for more!

Lisa - VIC AUS's picture
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  Christmas shopping almost done!

Hi there,

That is ridiculously efficient work! Thanks so much! (Xmas shopping almost done, now!)

Regards,

Lisa

Susan - QLD AUS's picture
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  Happy with experience

Hello,

Just to let you know I was very happy with the whole experience of online shopping with your company and am very happy with my purchase of the RC Spider.

Susan

Joel Woodrow - QLD AUS's picture
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  Online Shopping is a Dream!

To All At Coolthings,

I would like to thank you for the excellent service you provide.

You all are a credit and have made my online purchasing experience an absolute dream.

I will tell everyone I know about your store and will encourage them to take a look at all the cool things you have.

I will be back for sure :D

Gareth Tweedie - UK's picture
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  Fast Delivery

Thanks for getting these presents out so soon.

By comparison, I ordered some other gifts for family in the UK from a UK-based company, and after 2 weeks, due to various items not being in stock, the delivery has still not been dispatched.

Coolthings have not let me down the two times that i have used them, and it is a great way for me to send presents to my nieces/nephews in Australia without having to pay the ridiculously high postage from the UK.

This leaves more money for presents.

Thanks,

Gareth.

Jasmine Cross - NSW AUS's picture
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  Police Alarm Clock

Hi,

I just wanted to say thanks so much for your help.

I got the alarm clock the other day and i love it.

I will definitely be shopping with you again soon!

Kind Regards,

Jasmine

Simone Trinder - QLD AUS's picture
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  Will use this site again!

Dear Coolthings,

Thank you for the call today and also for the great service.

Yes, I will be shopping with Cool Things" again.

Regards

Jessica McNaughton - TAS AUS's picture
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  Perfect Condition

Hi Coolthings Team!

Just letting you know that I received my order in perfect condition and i thank you for your fast and efficient service.

Its great to be able to email my questions and queries and get answers from real people instead of computers!

Thanks again!

Jessica

Michelle Dawson - SA AUS's picture
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  Helped Immensely!

Thank you so much for replying to my email - not many people can be bothered!!.

You have helped me immensely with my Christmas shopping as I am self employed in a 7 day a week business with 4 young boys and it does not leave much time for shopping!!

I have certainly recommended your web site to friends

THANK YOU!!!

Michelle

Roger Apte - NSW AUS's picture
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  Delighted

Hi Natasha,

Thank you for sending the original order so quickly. I very much appreciate it.

I was delighted to see, from your history on the website, what you have built in such a short time and look forward to receiving your newsletters.

Best wishes for Christmas and a prosperous 2008,

Roger

Jo holmes - NSW AUS's picture
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  Happy customer

I will tell all my friends about THIS website - guaranteed.

Thanks again,

Jo

Lesa Kitic - QLD AUS's picture
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  Fast, Efficient Service

Hi,

Just a quick note to let you know that my parcel arrived today SAfe and sound.

Also I would like to thank you for the fast efficient service. I will have no hesitation using your site again or recommending it to family and friends.

Thanks again

Lesa

Nikki Denecker - NSW AUS's picture
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  Impressed with Service

Hi Coolthings Team,

I received my 'rhythm sticks' and can't wait to see the boys reactions....

I am so very impressed by your customer service and how up to date u kept me.

I will certainly be checking out your site when i need 'cool' prezzies in the future and i will pass your site address on to friends.

Merriest of Christmases.

Nikki

Jim - VIC AUS's picture
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  Exceptional!

Many thanks for your exceptional service!

Colleen Geddes - NSW AUS's picture
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  Great Items

Hi,

I have received the items and they are great.

My niece loved the pool table.

Thanks and all the best.

Regards,

Colleen

Carrie Anger - NSW AUS's picture
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  My Compliments!

Hi,

I just wanted to let you know that I received my goods within 48 hours of ordering which is fantastic. Not only that, but the product was great and dealing with your organization was so easy!

The customer service girl I spoke with was fantastic and very informative.

I wish every organisation I have dealt with gave such great service!

Cheers,

Carrie

Leanne Hampton - NSW AUS's picture
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  Favourite Company!

G'day,

Just wanted to let you know your parcel arrived. Love the pool tables!!

You have been placed on my favourites list. I have also told HEAPS of people about you and your company. So if there has been a big increase in subscribers to your newsletter and your sales, I hope you don't mind it could have been my fault!!!

Look forward to more dealings with your great company!!!

Have a Great day!

Leanne

Darren Connelly - VIC AUS's picture
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  So cool, so Awesome!

Thank you Coolthings Team,

So Cool.. So Awesome.. looking Forward to our first delivery!

Have a Great Weekend.

Cheers,

Darren

Jayne Taylor - TAS AUS's picture
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  Fantastic Mini Task Lights

Hi there,

I bought one of the mini torches that go on your ear for hubby and he uses it everyday in his work as an electrician.

In fact it is so good that I bought another for myself which is handy when I am doing my university studies of a night to rid myself of pesky shadows!

Also it is so bright that it is easy to forget you have it on, it is no hassle to wear it when also wearing glasses either!

Jayne

Sarah Glasson - WA AUS's picture
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  Emphatically Happy!

Happy? Emphatically YES!

The Crazy Flashing glasses have been a absolute hit!!!

Many of these are to be gifts for 7-8 year old boys and they've gone down a treat.

Thankyou.

Helen Turley - VIC AUS's picture
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  So far, so good!

Hi Coolthings Team,

I must say, so far, so good!!

I ordered in the AM, dispatched by the PM - Great timeliness...

Helen

Cindy Fite - USA's picture
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  Couldn't be happier!

Greetings, Cool Things Team!

I just wanted to drop you a line to let you know that the Anti-Pesto Gromit arrived today safe and sound, and I couldn't be happier.

Thank you so much for your prompt handling and shipment, and for packing him up so he arrived safely.

We really appreciate it.

The Fites

xianzhe Lim - SA's picture
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  Wonderful Communication!

Thanks Coolthings Team,

I'm very happy with the Kissy the bear that i have purchased.

Wonderful communication and packaging!

Tina Daley's picture
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  Happy with Gifts

Hi,

Just a quick note to tell you how happy I am with the Pontiki's.

I bought them for gifts for office collegues and they were so much fun I kept them for myself!

Tina

Amanda Giblett - VIC AUS's picture
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  Commendable Customer Service

Thank you for the chance to forward my feedback concerning my purchase from Coolthings.

I must commend you on your excellent customer service.

The goods were delivered promptly and the email advice regarding the progress of my order was greatly appreciated.

Would not hesitate to use Coolthings again and would recommend it as a great place to purchase cool things" to all I know.

Keep up the good service.

"

Lynette Swan - NSW AUS's picture
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  1st class service!

Received the goods in double quick time!

The service is great and I received the parcel the next day. I was very suprised and extremely happy with the purchases.

They are off to the UK already.

Many thanks for the 1st class service.

Lynette

Kate taylor - NSW AUS's picture
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  Great service!

I love the lego photo frames! They are awesome!

Thanks very much for being so prompt, you have great service.

Hope to deal with you soon!

Kate

Olga Page-Murray - ACT AUS's picture
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  Very much appreciated!

Hi there,

The Weazel Ball has been received and very much appreciated by the recipient.

Regards,

Olga

Annette Falkingham - WA AUS's picture
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  Order well received!

Thankyou very much!

The order was all received this morning in very good condition and very well packaged.

And is was WAY quicker than trying to buy these frames in shops!

Regards,

Annette

Annette Falkingham - WA AUS's picture
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  Thank you for the good service!

Just wanted to say thankyou for the good service that I have received with my first order. I'll certainly be using you again.

Thanks heaps,

Annette

Olga Page-Murray - ACT AUS's picture
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  Very safe and secure!

Hi There,

Magno-Men are very fashionable at my daughter's school and we couldn't locate any in Canberra. Hence, I did a web search and came up with your website.

We deal with another on-line company for other products which are hugely reduced. That website is very professional and efficient just like yours!!

I am very reticent about on-line purchasing, but I have found two sites which I know are safe and secure.

Thank you.

I regularly check your site and have just ordered a Weazel Ball. My daughter (unbeknownst to her) has gone through about 5 of them in her 8 years. His name is Mr Wibbly. It has always been like a security blanket for her and after she lost the last one about a year ago, I have not been able to find one anywhere. Of course, like the Magno-Men, I was able to find one on your site.

I look forward to further contact with you in the future.

Regards,

Olga.

Megan Grenenger - QLD AUS's picture
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  Big hit!

Hi there,

Just wanted to say thankyou for the (very securely wrapped!) delivery.

The Mini RC Car won't be given until Christmas but I'm sure it will be a hit. The 11 year old recipient loves miniatures and remote controlled gadgets :)

The Beanie TY and Mood Heart are also going to good homes. (I had to test" the Mood Heart to make sure it works ;-D )

Thanks again

Megan

"

Laura Gillies - ACT AUS's picture
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  Extremely happy!

Yes i was extremely happy with my cup warmer and also with your very efficient service.

It was a pleasure to have ordered through your company and I will be back again and again!

Thanks and have a great day.

Rachel Winton - NSW AUS's picture
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  Excellent service!

Thank you for the products.

The service was excellent and the items arrived quickly.

I was kept well informed throughout the process.

Bev Sheffield - VIC AUS's picture
0
  Just thrilled!

I am extremely happy with the socks, and especially the book that i purchased.

My grand daughter was just thrilled with it!

Thank you for your prompt service,

Bev

Anne Cox - VIC AUS's picture
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  Thank you for the prompt delivery!

Thank you for dispatching my order so promptly.

I ordered the magic egg light and also received the heart light - which I have put aside for my grand daughter as a gift for her mum on Mothers' Day.

Your service is 'absolutely fabulous!'

Thank you

Anne Cox

Laura Gillies - ACT AUS's picture
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  Thank you for such good service!

I recently ordered through your site for the first time last Thursday and the item I ordered has just been delivered.

I wanted to say thank you for such good service and for making internet shopping easy and reliable.

Keep up the good work - I will be using your services again and again.

Laura

Bimbi Andison - VIC AUS's picture
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  Brilliant!!!

Many thanks to the whole gang at Coolthings!

My disco ball and mood cube are brilliant!!

Everyone at work saw them when they arrived, and there were plenty of oohhs" and "How cool is that?" going around.

The delivery was so quick and all of your stuff is so good.

We have all played air drums non-stop since I got the air drumsticks a couple of months ago.

Keep up the great service!!

Regards

Robert Farquharson - VIC AUS's picture
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  Personalised Service!

Hi Coolthings Team,

I am impressed with your customer service and packaging.

In today's digital world it meant a lot to receive a handwritten personalised note.

Thank you,

Robert

Dorothy Brown - WA's picture
0
  Wonderful products!

Thank you for your wonderful products, they will come in handy for some birthday presents for my grand children!

Lyn Risborg - SA AUS's picture
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  Prompt delivery!

Thank you for the prompt delivery of my order.

Rebecca Meskauskas - NSW AUS's picture
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  Wonderful communication

Thanks for your great service.

Your website is probably one of the easiest I have used.

Your communication is wonderful also. A great experience all round.

I am very satisfied with my purchase.

Eliza Kwan - NSW AUS's picture
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  Excellent service

Hi,

Thank you for your kind email.

The coffee cup warmer is a gift I believe it's a great item though.

Thank you for your service,

Cheers,

Eliza Kwan

Sameer Uchagaonkar - VIC AUS's picture
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  Excellent and professional packaging

Just wanted to thank you guys for sending the package in a excellent condition. It seems you guys know what you are doing. The professionalism was up to the mark and I am usually harsh on services provided.

I will not hesitate to purchase from you guys again.

Thanks

Regards,

Sameer.

David Lah's picture
0
  We love it to bits!

Hey there coolthings team,

Yes thank you soooo much for the fluffy dice, we love it to bits! it's really cool and it came soooo fast and we're really happy!

Thank you, thank you, thank you!

Hope to be purchasing more stuff from coolthings.com.au soon!

David

Wayne kerr - VIC AUS's picture
0
  Well received!

Natasha and the Coolthings Team,

I believe the gift was well received! The site is great, I'll keep looking for the odd things.

Cheers,

Wayne

Tamara Miller - WA AUS's picture
0
  Extremely Happy!

Hi,

I was extremely happy with the products, the condition they came in and the speed of delivery.

Thank you very much.

Linley Keats - QLD AUS's picture
0
  Great Success

Hi Natasha and the Coolthings team,

Just to let you know, I'm very happy with my purchase.

Both items were a great success with my 12 year old.

Thank you.

Kind regards,

Linley

Season Bubblegirl - SA AUS's picture
0
  Top Personalised Service

My gifts were sent quickly and easily.

If I had any questions, the staff called or e-mailed me straight away.

Very personalised service and top delivery.

Season

Robert Lange - GERMANY's picture
0
  Stoked recipient!

Hello,

The delivery worked out well, my girlfriend was stoked to receive her parcel with the beanie buddies.

Greetings,

Rob

Joyann Grigor - QLD AUS's picture
0
  Great quality products!

Just leaving feedback,

The quality of the product i ordered was better than I expected and the delivery was prompt, even to a country address as mine is.

Thanks

Jo

Ann bibby - NORFOLK ENGLAND's picture
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  Fun gifts from England!

As my son has just moved out to Australia from England it was easy to arrange for some fun gifts for him, without having to pay for the postage from England. I will definitely shop with you again.

Ann

Laura Talpau - ROMANIA's picture
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  The mood heart is an excellent gift!

Hello!

I am from Romania and about a week ago I ordered a mood heart from your site for an Australian friend. My friend received his mood heart and he likes it a lot.

Thank you for your assistance.

Mia Hunt - VIC AUS's picture
0
  Fantastic USB coffee cup warmers!

I bought the USB coffee cup warmer for my Husband for Valentine's Day.

He thought it was fantastic... As did I!

Delivery was extremely quick and the service received was exceptional.

Thank you

Roby Santoso - NSW AUS's picture
0
  Good Service

Hi there,

I have received the items. Delivery was very fast. Good service.

Thanks,

Regards,

Roby

Helen Burns - VIC AUS's picture
0
  Easy Transaction

Dear Coolthings,

Thankyou for the easy transaction; cheek to cheek arrived safely this morning.

Very happy,

Helen.

Karen Collins - NSW AUS's picture
0
  Blown Away by the Mood Star

Just wanted to let you guys know that i purchased a mood star as a late Christmas present for a friend of mine who loves stars. I gave it to her on the weekend and she was blown away. She thought it was so cool.

Many thanks for the fast delivery, i have passed on your website to some friends for them to look at.

Regards,

Karen

Sandy Young - VIC AUS's picture
0
  Very happy with Garfield!

Hi there Cool Team,

I was very happy with all aspects of my order.

Garfield has settled in well with my extensive Bear Hug.

Thank You.

Happy New Year,

Sandy

Shirley Whitford - VIC AUS's picture
0
  Excellent Service and a Hassle Free Transaction

Excellent people to deal with.

The posting of my items was very quick.

I highly recommend coolthings.

Thank you for a hassle free transaction.

Doug Rossio- MACOMB USA's picture
0
  Glow in the dark soccer!

As a soccer coach for the last 39 seasons (13 years) my son wanted to try something new. He suggested a night game - but without field lights.

We purchased your glo-in-the-dark soccer ball which arrived very quickly and the kids had a really great time.

There was press coverage of the game and Coolthings was mentioned in the article.

Thanks to the Coolthings team for the prompt shipment to Illinois USA

Kel George - VIC AUS's picture
0
  Thrilled with gifts!

Hi!

First of all, I would like to say I'm absolutely thrilled with our order we received yesterday.

It was great to see it securely wrapped (just as well as my boys descended on it immediately), and my husband and I had huge fun opening it in secret just to make sure their Christmas presents work".

We've already started our next shopping list from Cool Things!

Your communication regarding our order was outstanding as well - a lovely change to know just where our order was

Caryl Almelor - NSW AUS's picture
0
  Superb customer service!

Just passing by to let you know that I'm so happy with the purchases I have received recently. Your customer service is superb and I really appreciate all your help and friendly emails.

This is a great place to definitely buy cool and rare things, one that I will refer to my family and friends.

Keep up the excellent work!

Thank you.

Guy Mapley - QLD AUS's picture
0
  You guys rock!

You Guys ROCK! You now have a repeat customer here who I think you will have for life! You have amazing products, and I got most of my christmas shopping from you! Very Very Happy! Guy

Jules Daniel - QLD AUS's picture
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  Amazed at delivery speed!

I was amazed at how quickly the order arrived - especially given that I ordered late, didn't request express post, and it is Christmas time!

The items were in great condition and your communication throughout the sale process has been amongst the best I have experienced in online shopping - well done!

Thanks again to you all for helping me get my husband 'cool' things for Christmas in time for the big day!

Julia Clasby - WA AUS's picture
0
  A service second to none

Thankyou so much for the fantastic service and products.

You have an incredible range - great for birthdays and christmas!

Your service is second to none. Fast delivery, excellent communication - I will definitely be back for more purchases as the need arises.

Have a great Christmas.

Andrea McClure - VIC AUS's picture
0
  Delightful and user friendly service

Hi,

Just wanted to let you know that I've received my order today and that I'm very happy with your fast, user friendly service.

Such a delight to have the items gift wrapped! Now I can't wait for Christmas to see them unwrapped to see what they're like! (Makes them presents for myself as much as for my family!).

Thank you very much - wishing you all a Merry Christmas and a wonderful festive season.

Cheers with best wishes,

From Andrea & Co

Naomi Walden - NSW's picture
0
  Good quality, educational and original products!

AUS

Linda Mann - QLD AUS's picture
0
  The service is always excellent!

The astronaut ice cream is realy cool & the flashing sunglasses were a real treat for the kids - the service from coolthings is always excellent!!

Sarah Quine - NSW AUS's picture
0
  Super quick delivery

Just a quick e-mail letting you know I was extremely happy with my 'coolthings' purchases.

The items were well packaged and postage was super quick.

Thanks and Merry Christmas.

Rachel Patterson - QLD AUS's picture
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  Looks great!

Hi,

I received my package on Monday and it all looks great!

Thanks for the quick service, I'll definitely recommend your site.

Great to find an Australian site selling cool gadgets.

Cheers,

Rachel.

Bruce King - WASHINGTON US's picture
0
  My compliments!

Not an enquiry, my compliments!

My friend received the package of gifts I'd purchased from you at her home in NSW and in a timely manner. She was enchanted by the way you'd gift wrapped them for her birthday.

BRAVO!!!

And she found the presents to laugh over (pus ball), to ooh and ahh over (Magic Wand), and to aid in relaxation (mood cubes).

Your presentation of her gifts was done most well and the gifts you have for sale are such which will elevate the child in all of us.

Thanks so much for a job well done.

Sincerely,

Bruce

Vicki Putrino - VIC AUS's picture
0
  Exceptional Customer Service!

Hi guys,

I was extremely happy with my purchase, but what impressed me the most was your exceptional customer service.

I emailed about a query, and I got a friendly phone call instead of an email back! The person I dealt with was the most helpful, friendly and upbeat person I have dealt with in a very long time and it was such a pleasure.

I will definitely be referring my family and friends here, but it will just have to be after Christmas as this is where I have bought some of their gifts and I will be doing a bit more shopping here soon :)

I am sure after they get their gifts they will want to know where I got all of these great, different things from!!! Then I can tell them!

Thank you so much for a great experience. You've definitely won me over.

Warmest regards,

Vicki

Shona L - WA. AUS's picture
0
  Excellent service

Thank you so much for packing my parcel so well and also for your wonderful service!

It is so refreshing to do business with a company that actually lets their customers know what is going on with their order! A lot and i mean a lot of businesses could learn something from you guys and girls.

Thank you again,

Take care and Best Wishes to all of you at Coolthings,

Shona

Steve Kourouche- NSW AUS's picture
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  Hours and hours of pleasure!

A big thank you to the team at coolthings, the delivery was quick and the products were exactly as described on the website.

Really happy with the products, hours and hours of pleasure.

Will be back for more in the near future.

Cheers,

Steve

Bronwyn Hatton - NSW AUS's picture
0
  Super fast service!

I just wanted to say what a super fast service, great products and such a friendly team at coolthings you are.

Well done guys I have already referred your site on to friends.

Sara M - NSW AUS's picture
0
  THANK YOU SOO MUCH

Hi!

I was sent a Sudokube a few days ago and when ordering it I requested it be packaged safely because it will be used as present. THANK YOU SOO MUCH!! When I received it, it had been wrapped in double bubble wrap and had already been gift wrapped in beautiful paper and ribbon!!!

I was extremely surprised and have never received this kind of service before! Fantastic, I will refer my friends and family to you!

Kind regards,

Sara

Tamara - NSW AUS's picture
0
  Live auction light spotters!

Hi,

Thanks so much for the follow up, I think that it's just wonderful customer service!

All went well with the light swords; we used them as spotters in a Live Auction we organised for a charity event. They were such a hit that the volunteer spotters didn't return most of them!!! They were taken home for their children!

A gentleman from a nearby Bank has already contacted me asking where I got the amazing glowing swords from, as he's doing a live auction soon at an event his bank is putting on. He would love to do the same for the spotters. He said I have started an Auction Spotters trend!! I have passed on your details to him.

Thanks again for all your help, excellent service and kind staff. I am sure we will be in contact for other novelties in other upcoming events.

Warmest regards,

Tamara

Guy Mapley - QLD AUS's picture
0
  Exceptionally happy

Hi there,

I just wanted to say, that I'm exceptionally happy with your service and my order was excellent, just what i wanted!

I will certainly be a repeat customer and recommend you to all my friends!

I received my e-mail cash bonus points very very quickly!

Thank you!

Thanks again for everything i will recommend you strongly to everyone!

Regards

Guy

Julie Roberts - NSW AUS's picture
0
  Everything is really cool

Thanks for quick delivery of my order. Everything is really COOL!

I feel great that I have started my Christmas shopping.

Tiffany Hunt - VIC AUS's picture
0
  Amazing Service

Thanks again for my order. The items are all great and the money boxes are cool!

Your service has been amazing, it maintained high levels of customer service right throughout the whole process from pre-order queries to making sure I was happy with the goods received, this is something that is hard to find these days and I will certainly be letting everyone know about coolthings.com.au.

Thanks once again, it really has been a pleasure purchasing from coolthings.com.au

Regards,

Tiffany

David Harakos - NSW AUS's picture
0
  Posted as promised

Just letting you know my freeze dried ice cream came as promised.

Very happy with the transaction.

David

Suzi Talevska - VIC AUS's picture
0
  Delivered in great condition

Thank you, the product was delivered to me in great condition and when l did call to make an enquiry the staff were very kind.

Thank you again,

Suzi

Jo Neve - VIC AUS's picture
0
  Excellent communication

I received all the products i ordered promptly and they are exactly as described.

Very happy with the service and excellent communication.

Jo

Daniel Fenek - NSW AUS's picture
0
  Good old fashioned service with a smile

I would personally like to thank coolthings.com.au for their speedy and reliable service unsurpassed by any other.

With quality products at very competitive prices and good old fashioned service with a smile, this is unlike any other toy store around.

This store actually supports the public and local community, and I would highly recommend them to any and all.

Shona MacBeth - WA AUS's picture
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  The light is gorgeous

The light is gorgeous (i'm a sucker for shiny pretty things and go very dopey over them) and the astronaut ice cream is a Christmas pressie for my space crazy brother (he is in his 30's but still a VERY big kid at heart) and I am sure he will love it :)

Thank you again Ashlea (and the Coolthings team).

Best Wishes,

Shona

Lenore Fyffe - WA AUS's picture
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  Put to good use

I received the mini task light 2 days ago and I am pleased with it as it will certainly be put to good use, especially for the type of work that we are in.

Thanking you once again :)

Cheers

Lenore

Jenny Cater - VIC AUS's picture
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  Great communication

Thank you to the team at Coolthings.

The coffee mug warmers and mood light coasters arrived well packed and in the time frame promised.

The communications and follow up after the sale were also great.

Melinda Meade - NSW AUS's picture
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  Super cool item

Super cool item and fast delivery thank you.

Sonya Andrews - VIC AUS's picture
0
  The light is cool

Hey All,

Just a note to say thank you for a fast post and a well packaged mood cylinder.

The light is cool and will be great for our tent when on holidays.

Sonya

Megan Brooks - VIC AUS's picture
0
  I love your website

Just wanted to say that I love your website!

You have new products everytime I look - it keeps it very interesting!

Susie Thornton - Heath - VIC AUS's picture
0
  Christmas shopping made easy

Thankyou coolthings.com.au

I was able to do all my Christmas shopping for all the child relatives in my family so simply and easily in one place instead of walking all over town.

Your range is so different and interesting. Most of it you could not find in your local stores. I know every gift I bought will satisfy each child.

Your delivery was also so quick and simple. When I am looking for that original" gift again I will be checking out coolthings.com again.

Thanks for the great service.

"

Chris Muller - Japan's picture
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  Wonderful and professional treatment

Just like to say thank you very much for the wonderful professional treatment that I received for my order of the Airzooka. The present was a great surprise. I thank you and would recommend your services to anyone.

Once again thank you so much!

Chris

Evonne Angelovich - VIC AUS's picture
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  Truly a great site!

How thrilled my nephew was to receive his gifts so promptly.

Thank you again for such wonderful products and service.

This truly is a great site.

Lesley Flockton - WEST YORKS UK's picture
0
  Awesome birthday present!

Hi,

I just bought the black bubble chair for my niece's birthday and she describes it as awesome"!

Thanks

David Harakos-CT - NSW AUS's picture
0
  I love the ice cream!

Great service and I love the ice cream.

I really like the notification emails at each milestone.

Kind Regards,

David

Sue James - NSW AUS's picture
0
  Pleasurable online shopping

Hi!

Thank you for a pleasurable online shopping experience.

The order arrived today and everything is great, I will be shopping with you again and recommending you to my friends.

Thanks

Bo Webb - WA AUS's picture
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  rc cars are great!

Good Afternoon Natasha,

I was very happy with the products and service I received from Coolthings.com.au.

The rc cars are a great product and I was extremely happy with the quality of them. The order was dispatched quickly.

Regards,

Bo

Stella Jennings - VIC AUS's picture
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  Impressed by the service

I have been very impressed by the service I have received from Coolthings, and really appreciated the hand written thank you note with my order!

The goods arrived quickly and as described. I will be happy to recommend you to my friends!

Andrew Godleman - SA AUS's picture
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  Wonderful things to browse and buy

What a great site!!!

You have so many wonderful things to browse and buy. When I did finally purchase a LCD Clock, it arrived just when you said it would and in perfect condition.

Good work Coolthings. This was my first online purchase and it will not be my last, and I most definitely will buy from you again.

Thank you

Andrew

Trish Stanley - VIC AUS's picture
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  Impressive commitment to excellent service

Another impressive example of your commitment to excellent customer service.

I will continue to buy my gadgets, gizmos and toys with you, and of course recommend you to others.

Thanks again,

Trish

Paul Keleher - LONDON UK's picture
0
  Great customer service

Hi Ashlea,

Just wanted to say a big thanks for the great customer service!

It was only a small purchase, but the gift was received in excellent time and I really appreciated you writing the card.

Thanks again,

Paul

Caroline Duggan - WA AUS's picture
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  Really nice touch

Hi Guys.

Just wanted to say what a great shopping experience I have just had with you.

Not only do you sell some really cool stuff, but delivery has been prompt and packaging was excellent. The hand written note was a really nice touch - online shopping can take the personal touch away, but this brought it back.

Everything was here in a week which was great considering we are so far away.

You've made Christmas shopping so much easier.

Thanks again.

Caroline

Jared Walley - VIC AUS's picture
0
  Prompt and professional service

Thank you for your prompt and professional service.

I ordered the glow basketball for my sons birthday, he loves it! It arrived sooner than expected and works far better than I thought it would. I was even sent spare batteries for free!

Sincerely

Jared

Cassie Poke - Tas AUS's picture
0
  Thanks for the flashing dice

Thanks for the flashing dice!

Perfect for what i need it for, my dad's birthday party.

Great value, my 7 month old nephew loves it too.

Steve - NSW AUS's picture
0
  Thankyou for the magmalites

Thankyou so much for the magmalites!

We bought them to give as unique gifts but we loved them so much we've kept them!

Now we have to search your site again for some more gifts - what a conundrum!

Phillip Bonner - SA AUS's picture
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  Pontiki pets are great

The aluminium maze is great to fill in the time while I'm on hold on the phone (yes, I leave it and other puzzles by the phone for the moments or minutes on hold).

The Pontiki Pets are fantastic, I just took one to work and people can't pass by my desk without commenting or altering the Pet.

Thanks again.

Phillip.

Fiona Duggan - NSW AUS's picture
0
  Service was excellent

Service was excellent and the recipient was delighted with such a zany gift. He likes icecream and I don't!

Melanie Harris - NSW AUS's picture
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  Very happy customer

Hi there!

Thanks for your email, my son enjoys playing with the car and he takes the mood light to bed with him!

You guys really look after your customers!!!!

From a very happy customer,

Melanie H.

Sharyn Gumbleton - NSW AUS's picture
0
  Thanks for the quick service

Thanks for the quick service, I think it's a great site and I will be using it again.

Brendan Lillingstone - QLD AUS's picture
0
  You couldn't ask for more when shopping

I really enjoyed my shopping experience at Coolthings. They have a huge range of fun and useful products.

While the staff are very friendly, knowledgeable and efficient. You could not ask for more when shopping.

Thank you Coolthings, you are great.

Shopping at Coolthings is just a joy,

Be you shopping for gadgets or just a toy.

Coolthings has gifts for every age,

From a gift for your true love, to the latest rage.

They have things for one and all,

Be you big, or be you small.

They truly have service with a smile,

Shopping there's not a trial.

It's easy to shop there, that's for sure,

You could not ask for more.

Glenda Seebach - VIC AUS's picture
0
  Very Successful!

I just wanted to let you know that the children love their morphing light Easter eggs".

Very successful!

"

Judith Gerhardt - QLD- AUS's picture
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  Mood cube marvel

Products arrived promptly and we love them.

My 10 month old grand-daughter loves to watch the mood cube changing colours, although each change of colour produces the same mood in her - she cackles at them all!

Brendan Lillingstone - QLD AUS's picture
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  A pleasant surprise

I would just like to say that I was totally happy with the beanie buddy that I received from Coolthings and the service that you provided. It was very friendly and speedy, a very pleasent surprise.

I look forward to purchasing further products from you, in fact I have made another purchase already.

Thank you for your intrest.

Brendan

Simone Fox - VIC AUS's picture
0
  Fantastic, fast and friendly

Fantastic, fast, friendly and easy transaction.

Will definately purchase from you again.

Thanks