Sent in by monica on 27 August 2011
Thank-you very much for your prompt response. I was very concerned in the beginning, but I am now delighted to say I will be delighted to use your online services again. Your action was out standing with the problem i had and due to the response time the kids ( and my self )are happy and they have not stopped playing with their magno men.
Natasha Smith, on your team, sent me an email and said that a new box was on the way and that she would check it before sending it
I have told every one I know what great service I have received and encouraged them to use your web site