Sent in by Renae Kaciuba - VIC AUS on 3 December 2008
I was very happy with the service received. I am currently dealing with an onlineorder for a US company and I swear they have replaced theirâ€˜customer service teamâ€™ with monkeysâ€“ am getting very frustrated at auto-generated emails that donot answer the questions being asked.
Dealing with real people at Cool Things has been a pleasant change.
My item arrived promptly, and the online tracking system you have linked intoAustralia Postâ€™s website is great.