Customer Feedback

I was very impressed with the professionalism and correspondence every step of
the way from placing my order to payment to dispatch and follow-up.

The products themselves are ingenious and came at a very appealing price. They
arrived in a timely manner and the offer of free gift wrapping was an excellent
addition.

On the whole a great experience - I will be shopping here again!

Cheers

Hi,

Just wanted to thank your company for the super fast delivery, and great service
I received when shopping from your online store.

The items were packaged safely, and arrived in great condition (which is usually
not the norm when purchasing items via mail).

I thought the price was very competitive, and the customer service, keeping me
up to date on item tracking, and dispatch was excellent.

I even asked for a specific item in a feminine colour, and was granted that no
probs.

I will use your store again, and have no problems recommending you to any future
customers.

Thanks again,

Rebecca

Fantastic product and service!!! I look forward to purchasing from your website
again soon.

COOLTHINGS team, l recently purchased some Fluffy Dice from you & l must say
your levels of service including multiple emails to keep me informed of the
situation of my Dice was FANTASTIC. You need be congratulated, so please take a
bow. Just one more thing the item itself was GREAT & hit the spot as a birthday
present, just like the rest of your inventory. l have put you at the top of my
favourites button & regularly visit, it is always an interesting browse. Many
Thanks

The puzzle cutters are the best things I've ever bought for mealtime. I have a very
fickle toddler and when I suggest "puzzle toast" he's all for it. In fact I can't
serve up normal toast anymore. These should be in the bags you get upon leaving
hospital under the title of "how to survive toddler feeding times". Love it!

Hi,

I would like to thank Coolthings for being, well, words fail me, so absolutely
fantastic about the continual information about whats happening to my parcel!

We have in the past had our fingers burnt about buying something on Ebay, they
had our money, and then they kept the goods.

Let me say how refreshing it is to have you people that care, and understand the
importance of good customer relations, I sincerely hope your company grows from
strength to strength.

Hi There,

I am absolutely thrilled with Coolthings. The service has been great and I am
happy with my purchase.

The speedy delivery was especially impressive. I will definitely be getting back
online when I start thinking about Christmas presents!

Hi,

My order arrived today and they are fantastic. Thank you so much. Also thank you
for keeping me up to date with the order.

Regards,

Jan

P.S. Fighting my husband for the Kool mints!

I received my order very fast and very happy with the product yet again. You guys
rock, thanks heaps for making shopping on the net a pleasurable experience :D

The item I order arrived as promised.

I have passed on your details to other work colleagues if they required anything
in the future.

I was happy with everything and if I require anything else I would definitely
use you again.

Kind regards,

Mario

Service was fabulous. Thank you! Item arrived quickly and safely. Couldn't ask for
more.

I have no problems with the way you have conducted your transaction with me. You
kept up with everything you said and I am very pleased with what I received. Thank
You

Coolthings continues to impress with the great variety and excellent service. Keep
it up!!

My package arrived promptly which was fantastic! I appreciate the update e-mails
and the 'what to do if you don't get your package'. It was very reassuring!

Hi,

Thank you for your message and email, including prompt delivery service.

My daughter enjoyed and continues to enjoy the puzzle sandwiches. Her friends
enjoyed them too.

It is a great novelty idea which have lasted a while.

Thanks again.

I just wanted to thank you for your speedy delivery and excellent products. The
products I purchased were gifts for my friends and they loved everything! Cheers

Hi there, I would just like to say that I was very pleased from start to finish
with my purchase from coolthings.com.au
Everything went off without a hitch and I am very happy indeed with the service
provided.

Excellent service, speedy delivery and top quality product! The recipient was
extremely happy too (I purchased it as a gift). Next time we are in Launceston we
will be sure to call in to your shop.

Thanks for the prompt service and great products!

Keep up the good work :)

Pleased with my stuff. Bought as little and unusual gifts for my son and his
girlfriend who turn 21 this year.

Keep up the great site.

Thank you for your e-mail! Just to let you know, I am thrilled with the "cool
thing" I bought! Nobby the alarm clock is great fun.

Just wanted to say thanks for an easy, hassle free online ordering site that
arrived surprisingly fast. I will definitely be using this service in the future!!

Yes, your service was great and made a young boy extremely happy! I will certainly
use your website again.
Thanks

Thank you for super fast delivery of the Dog Stereo Speakers. They are great value
and I will be looking at your site for further purchases.

I was very impressed with your communication regarding the status of my order and
the prompt delivery. I would recommend your site to others.

Thanks for the follow-up email. The gift was great! I was extremely happy with both
the service and the product, and my boyfriend loved it to. It was really great,
thank you again.

Just a quick note to say thanks for the great service. My nephew loved the puzzle
and I will certainly not hesitate in using your online store in the future. I
always find it a struggle to buy online gifts for family and friends in
Australia.

Thanks!

I would just like to thank you for the swift, courteous service and the prompt
delivery of my order and would not hesitate to recommend your company to anybody
needing your services.

I'm extremely happy with the service and products I've received from Coolthings,
every time my order has arrived safely and intact.

The various things I've bought as presents for friends have been a huge hit and I
look forward to shopping with you again soon.

Keep doing what you're doing, it's a great service.

I am very happy with my purchase.

The team is very efficient and professional. I love my items. They are the way I've
expected them to be. Thank you

Hi thank you for the wonderful disco ball alarm clock my girls thought it was
fantastic. They even sleep in now even if they wake up before the alarm they will
lay there to wait for it to light up the room before getting out of bed. Thanks as
i now no longer have to get out of bed at five o'clock. The packaging was great and
the service was even better thank you so much.

Service was great!

I got a call advising the colour of the item I wanted. It was not available but I
could have another colour or wait. I didn't expect the call but was very happy as
this enabled my items to be sent rather than just making me wait for the ordered
color to come in.

Very happy with site and service, will continue to visit site when gifts or other
cool things are needed. Thanks.

I was very pleased with my order from coolthings.com.au.

The Astronaut Ice-cream was a big hit amongst our family and came in handy on our 5
hour road trip when the kids wanted something sweet but there were no stores
around. The led ocean lamp is beautiful! It has inspired me to redecorate my little
boys room in an under-the-sea theme!

Received the slinkys and glow stars - thanks.

Amazing how there's a percentage of the population that have never been captured by
the experience to watching a slinky top to bottom the stairs in a way only a slinky
- and perhaps a push-me-pull-you can. However, with this order, we're about to
change all that.

Thank you for the prompt and efficient service. I will look at what else you offer
at Coolthings, and will be back in contact if I find anything of particular
interest.

Thanks for your excellent customer service. Manners go a long way in my book, and I
will remember to purchase from your site because of the polite touches and
excellent followup throughout the transaction. Don't change this!

I have to mention that having access to PayPal was something that I always look for
in a site. I feel a little more secure only having to use this option rather than
having to give my card details to another site. There is the extra insurance that
my details are already secure with PayPal.

Great service all round good luck with all your endeavours, I will shop again!

I haven't even received my order yet and I am in love with you guys. The emails you
keep sending updating my delivery are fantastic. That's what I call great customer
service, which these days we don't see much of.

Keep up the great work and I'll keep spreading the news about you guys, I'll tell
anyone that listens.

Thanks

I was very pleased with the fast delivery, also the products are great. I'm sure my
Grandsons will love them.

Just want to say thank you for the very fast delivery of our first order. We will
buy again and recommend this site.

Thank you.

Very speedy service and good quality products. Thanks

Just to let you know I received my parcel today. Excellent, have shopped previously
with you and as usual, everything is spot on.
Thanks again.

All received in very good order – Thank you very much for your
wonderful service. Will definitely keep your website in favourites.
Thanks again.

I have just recently received my order and I couldn't be happier. Your customer
service is excellent... I particularly liked the 'progress reports' on the status
of my order.

I have already recommended your website to several of my friends so that they can
complete their Christmas shopping with ease!

Thanks so much.

Thank you Cool Things. My goods arrived quickly and safely last week. They are
great!

I have to say even though I have not received my order as yet, I am already a
"satisfied" customer.

What a warm, friendly approach you have, I would personally like to thank you and
recommend you to others, seems good old friendly customer service has not gone out
the window even if it is on the net, nice approach, well done.

Look forward to further customer relations with you and your company.

Thank You.
Regards, "a satisfied customer"
Mary Paratore

I received my order really quickly and am really happy... thanks so much.

I received my replacement gifts today, plus the little extras you included for me -
thank you!

Also a big thank you for handling my complaint in such a quick and no nonsense
manner. I will definitely shop with you guys again.

Hi Cool Things,

For a first time on-line shopping experience - You were perfect THANK YOU!

Very happy with my purchase. Thank you.

I just wanted to say thanks for making it so easy for me to buy some Christmas
presents this year. It arrived sooner than expected & I appreciated your emails
letting me know what stage the order was at.

Dear Cool Things Team,

Thank you so much for your great communication, friendly and extremely fast
service. You have a wonderful website with many unique and unusual products. I hope
to do business with you again and will definitely recommend you to all my
friends.

Thanks also for the gift wrapping...has made my Christmas a lot merrier!

Cheers

Thanks for the fantastic fast service, especially at Christmas time!

Thank you. Great service!

Many thanks, impeccable service as always!

I just would like to thank you for your excellent service. I received my parcels
just now and I only ordered them 3 days ago, and we are in country Victoria, so
that is great.

Can’t wait to play with the Flip and Flyers and if they are as
much fun as they look I will contact you about bulk ordering for them, as I
can’t find them over here.

Order has been received. Thank you for the prompt service and regular
updates.

Gift wrapping and gift tags was a bonus.

JUST TO LET YOU KNOW I THOUGHT YOUR SERVICE WAS EXCELLENT. I PURCHASED SOME
CHRISTMAS PRESENTS AS MY FIRST EVER ON LINE PURCHASE AND I WAS VERY
IMPRESSED.

KEEP UP THE GOOD WORK.

Thanks for the quick delivery of my order. So glad you have magno men. Happy kids
now. Just what I ordered and quick...

Thanks heaps

Hi Coolthings Team,

Just a quick email to say how impressed I was with your site and the service I
received with my recent purchase of Fable the beanie baby. I bought it for my best
friend for her birthday and received it on time and undamaged.

The emails telling me how my order was progressing were great too, I found them to
be a really professional and personal touch.

Keep up the cool work :)

All good and happy with the purchases and quick delivery.

Cheers

Speeding Granddads were fantastic - a real laugh when my 79yo grandfather unwrapped
them for Christmas.

Too efficient!

I just wanted to say that the fibre optic hair clips and the flashing dog collar
were a big hit at our Christmas celebrations!

It was very special as we had our youngest son & his wife in Aus for 1
month...they having been in the UK for 4 years. All the rest of our 5 offspring and
their families descended on us as well to spend time with them. The 3 young women
wore the hair clips and our beautiful Dobermann wore the collar.

It was quite a sight.

I was very happy with the things that I purchased from your website and all the
items went down a treat as the Christmas Presents I used them for.

The online help that your team gave me regarding my order was also excellent. They
were very helpful and answered any questions that I sent their way. I will
definitely use your website for future purchases.

Thanks!

Thank you. The detail used to wrap and address the gifts I sent was great.

I will use this site again to send gifts to family in Australia... Much easier
then having to ship gifts from the US!

Hi guys,

Just wanted to let you know that I really appreciate the fantastic service you
guys gave me with my order last December.

Stumbling across this site really saved me at Christmas with that impossible to
buy for person, not to mention being heavily pregnant and not wanting to battle the
crowds in the shopping centre!

Your customer service was fantastic, as well as your great communication with
customers!

Thanks again.

Tracy

Thank you for such prompt and reliable service.

My item came safely and really fast for this time of year!

These days, it is always a little worrying to use new websites, in case they
turn out to be fake, however you guys were fantastic.

I just wanted to say a huge thanks to all your team, I will recommend you to
others!!!

Thanks again and Merry Christmas

Caitlin

Hi Team

I have received the gift. Thanks so much for your assistance.

I will definitely use, and recommend your web-site in the future.

Regards

Mark

Great feedback to report on my last purchase from your site.

The item arrived at lightning speed and in good condition!

Cheers for your efficient service including the follow up!

Thanks for making last minute Christmas gifts so easy to find and choose
from!

I was very impressed by your service and how quickly I got my items. I will
definitely be browsing again!

Coolthings is fantastic, some businesses I know could learn a lot from you
guys.

Roderick

Thanks for the excellent service and quality products - They were a big hit at
Christmas.

Your store is a great way to fill stockings with interesting gifts (sure beats
socks), and it's always fun seeing the reactions and everyone having fun with their
new toys!

Hi,

Just wanted you to know that you have some cool stuff here alright! Wish I'd
found the site ages ago, but I know it now for sure.

Regards,

Brian

Just letting you know that I am happy with your products and quick service.

Happy New Year to you all at Coolthings.

Regards, Jan.

Hi Peter,

I found your service to be fabulous.

The delivery was to me at an interstate address because I wanted to give the
lights to a friend whilst I was visiting.

They arrived in good time and voila all were happy.

Take Care and I wish you a bumper year in Business but more importantly a
healthy and happy one for you, your staff and loved ones.

Cheers

Michelle

Hi Peter,

I bought the sim card data saver for my dad and as we don't communicate very
often I'm not sure how he liked it.

I just know I would like one!

I remember it arrived very promptly, which impressed me. So, thank you. I rarely
shop online but I will check you site when I need to do so again.

Regards,

Laura

My experience with Cool Things has been a very enjoyable one, indeed. Prompt,
courteous service, reasonable pricing and good quality products; what else does one
want?

I ordered a product on Christmas Eve and as promised, the item arrived 2 business
days later. I was very pleased with the service and will be using this site again
for sure.

Thanks for your great service.

Hi,

I just wanted to let you know that your service pre-xmas was absolutely
outstanding. I couldn't believe what I ordered the day before was delivered so
promptly. Your email service on the processing status of the order was
exemplary.

Well done to all the staff at the Coolthings team. Its really nice to see good
service still exists (even online).

Kind Regards

Karen Shrimpton (A very Happy Customer)

Wanted to say thank you for the automatic upgrade to express post with the purchase
made for Christmas.

Even though I had made the order in time for the regular post (just) you kindly
upgraded it so as to ensure delivery before the 25th.

On all accounts my nephew is having fun with his new present. It was a quick and
easy Christmas present solution!

Thanks again for your thoughtfulness.

Thank you for the follow up. The car we bought my son was great and helped him over
the disappointment of not getting a PSP.

Coolthings has been fabulous, and I have told many friends about your web site,
which I was very glad to have discovered. I appreciated the order status and
updates especially as we had left it so close to Christmas to order.

Thanks for the follow up, next big birthday is in May so I'll probably be back
before then.

Goods were gratefully received on time for Christmas - thank you.

I was very happy with your service and the products I received. The products
arrived fairly quickly and in good condition. I love your site, it has lots of
great gift ideas and is fairly easy to navigate. I will visit again and have
recommended your site to many of my friends.</ br></ br> Thanks

Thanks Peter Love your website and I'll tell my friends about it...very cool Linda
Project Manager E.W Tipping Foundation

Hello! I am thrilled to have found your fantastic online store! Kindest regards
Lisa Taylor

I would like to say thank you for making it so easy to send a gift to my nephew in
Australia. It can be very expensive sending anything direct from the UK, your site
had just what I needed. They received the parcel quickly and in excellent
condition.

Thanks again!

Many thanks for your brill service!!

My sis recently moved over from UK to Vic and I was stuck for a gift. Search engine
gave your name so I had a look. Within minutes I'd not only chosen and paid for the
gift (which she was both thrilled and suprised with) but the option to send it
direct to her home (for a reasonable p&p cost) was a 'HUGE' benefit to
me.

I WILL be using the site again!!!

I was very happy with the service received. I am currently dealing with an online
order for a US company and I swear they have replaced their
‘customer service team’ with monkeys
– am getting very frustrated at auto-generated emails that do
not answer the questions being asked.

Dealing with real people at Cool Things has been a pleasant change.

My item arrived promptly, and the online tracking system you have linked into
Australia Post’s website is great.

Thanks again!

Just a quick thank you for you excellent service and communication. My goods
arrived in a couple of days and I am extremely happy. I will definitely recommend
you to my friends.

Cheers

I found your service exceptional. I was very happy to see emails that updated the
progress of money transfered and when the package was sent. I will definitely
choose your website again.

Thank you very much.

Yes I was very happy with the order I made with you. I was impressed by the service
and the range and also the promptness in posting.

I placed the order on a Friday after stumbling across your site, I received a phone
call from a lovely girl in the office saying it was all packed up and gift wrapped
as I had requested and would be in the evening drop off to the post office, I
received the delivery on the following Tuesday.

I have already recommended your site to friends and family. I just hope they
don’t get the same things as I bought!!

Simple to order and quick delivery. Web site does exactly what they claim. Its
great hassle free ordering.

Just wanted to say what a fantastic online experience that you offer. This was my
first purchase, and you kept me advised every step of the way.

Really happy with your service.

Thanks again!

I would like to let you know that I was very pleased with the service you provided.
Emailing me to keep me updated on the progress as well as the opportunity to check
on the whereabouts of the product was a really helpful tool!!!

Overall I was very happy with the service.

Thank you and when I need another quirky gift, I will keep you in mind.

The service was great and the delivery took no time at all, so overall very happy
customer :)

Looking forward to some new things to come.

Just wanted to say thanks for the fantastic speedy service :)

Thanks for the follow up. A perfect ending to a great transaction!

Your responses and friendly approach have been great, I'm sure I'll purchase
something from you guys again.

Thanks!

Thanks!

The gift arrived and I appreciate your assistance with such short notice.

Thanks very much for the quick delivery on my item. Much appreciated and great
service!!

I wish to thank you for delivering my order so very promptly.

Thank you!!!!!!!

Thank you for your promptness. This whole process has been soo easy and i'm very
pleased with my purchases.

Thank you for your service, you handled everything well and everything was on time.
No hassles and the presentation of the gift and delivery were all sorted and in
excellent condition.

Thank you for your service and look forward to buying from you in the future.

I received my order on time and in good condition, thank you.

I found your customer service fantastic and was very impressed. I look forward to
ordering from you guys again!

Thank you!

Thanks very much for the speedy delivery! I received the parcel beautifully wrapped
and I am looking forward to two very happy nieces when they receive their presents!

Thank you very much!!

I have to say that shopping with you guys is a real pleasure you really keep your
customers informed and up to date!!

At first I only went through you guys to get points off of email cash (lol) and now
that I have purchased from your site I will definitely be doing so again after
finding out how well you treat your customers and thus far your service is
impeccable and perfect!!

And very friendly :) I will definitely recommend you to my friends!

Thanks again!

I recently bought a USB Retro desk fan from Cool Things. The service was
outstanding, it arrived extremely quickly, was very well packaged and was
oh-so-cool in providing comfort in the stifling heat of the office. Well done,
gang!

This is just to let you know how happy I was with the service that I received
recently.

The products that I purchase arrived within 5 days of the confirmation of payment,
in good order.

I will be recommending you to all my friends. Thank you very much.

Thanks for the good feed back and up-to-date information regarding my sale. And
also thanks for the fast dispatch time.

I forward to buying from you in the future.

I just wanted to pass on my appreciation of the friendly and efficient service I
received from your company and your employees.

I had reason to ring your office and the lady I spoke to was very helpful and
friendly. I appreciated the updates on my purchase and the prompt delivery of
same.

I am only sorry that at the moment I do not require any more of your products, but
rest assured that I would use your company again and will be recommending it to my
friends.

I have received my parcel and I'm very happy with your great service. I'm sure I'll
be visiting again soon.

Great. Thanks for the quick service.

I’m looking forward to receiving the order. I found some good
novelty items I hadn’t seen before on your site, including one
for my work ‘ Secret Santa’, always a hard
one to buy for :)

Yes - I was happy with my purchase and your service.

Thanks.

I couldn't ask for better service!

You kept me informed of what was available and how long to wait for some items. Was
great, because it is scary ordering online.

You are never sure who is on the other end, and if you have just been had. But to
hear a real voice let you now about your goods was very reassuring.

Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This company is absolutely fantastic, they let you know how your order is going and
if anything is on back order they ring you to let you know when it is being
dispatched...

I love the products I have purchased so far for myself and all my friends... My
friends love how they come packaged and love it when I give them out as
gifts...

Just to let you know I have a friend who lives in the USA and she has sent me the
odd TY Beanie Baby over the years... So when I saw your website I was thrilled...

I was so impressed with your prompt service and everything was well wrapped
etc.

You have a great selection of different fun products on your site -
fantastic.

Thanks

Just wanted to let you know that you provide great services and very quick
delivery.

I am an extremely happy customer.

Thanks again,

Lyn

Hi,

I love the things I bought and was impressed at the way they were packaged up -
everything arrived safely!

Impressed too by the follow up email you sent - don't often hear from a company
once the order has arrived. Good job!

Hi, just want to let you know that I received all my purchases beautifully
wrapped to put under the Christmas tree.

Thank you for the extra effort...I will be back!

Regards Rowena.

Thanks so much for the super-fast delivery!

Cheers,

Kate

Thanks Natasha, you guys have been fab as usual :)

Hi, just to let you know I am very happy with the service I have received from
you and will be back for more purchases in the future.

Thank you for making this such a pleasant experience.

Mannie

Hi there,

We are really happy with the book. There was no issue with delivery.

I really liked the emails you sent along the way to let me know where my
purchase was in the process.

Thanks again.

Tina

After I placed my order, I contacted your representative and she pulled up my
order without me even giving the order number! She was well mannered, and she
understood and addressed my concerns (pity I forgot your name, great service you
gave!!).

I specified one of the wrapping instructions wrong, and your team still managed
to work out how I wanted it wrapped! I'm glad you don't have monkeys working
there!!

Excellent work! I ordered my items and within 22 hours (delivery to NSW) you got
it to me all gift wrapped and it made my friends graduation!!!

I'd give your service and products a 15 out of 10 if I could!

Keep up the excellent work and thank you!! I will definitely be back for
more!

Hello,

Just to let you know I was very happy with the whole experience of online
shopping with your company and am very happy with my purchase of the RC Spider.

Susan

Hi there,

That is ridiculously efficient work! Thanks so much! (Xmas shopping almost done,
now!)

Regards,

Lisa

To All At Coolthings,

I would like to thank you for the excellent service you provide.

You all are a credit and have made my online purchasing experience an absolute
dream.

I will tell everyone I know about your store and will encourage them to take a
look at all the cool things you have.

I will be back for sure :D

Dear Coolthings,

Thank you for the call today and also for the great service.

Yes, I will be shopping with "Cool Things" again.

Regards,

Simone

Hi,

I just wanted to say thanks so much for your help.

I got the alarm clock the other day and i love it.

I will definitely be shopping with you again soon!

Kind Regards,

Jasmine

Thanks for getting these presents out so soon.

By comparison, I ordered some other gifts for family in the UK from a UK-based
company, and after 2 weeks, due to various items not being in stock, the delivery
has still not been dispatched.

Coolthings have not let me down the two times that i have used them, and it is a
great way for me to send presents to my nieces/nephews in Australia without having
to pay the ridiculously high postage from the UK.

This leaves more money for presents.

Thanks,

Gareth.

Hi Coolthings Team!

Just letting you know that I received my order in perfect condition and i thank
you for your fast and efficient service.

Its great to be able to email my questions and queries and get answers from real
people instead of computers!

Thanks again!

Jessica

Hi Natasha,

Thank you for sending the original order so quickly. I very much appreciate
it.

I was delighted to see, from your history on the website, what you have built in
such a short time and look forward to receiving your newsletters.

Best wishes for Christmas and a prosperous 2008,

Roger

Thank you so much for replying to my email - not many people can be
bothered!!.

You have helped me immensely with my Christmas shopping as I am self employed in
a 7 day a week business with 4 young boys and it does not leave much time for
shopping!!

I have certainly recommended your web site to friends

THANK YOU!!!

Michelle

Many thanks for your exceptional service!

Hi Coolthings Team,

I received my 'rhythm sticks' and can't wait to see the boys reactions....

I am so very impressed by your customer service and how up to date u kept
me.

I will certainly be checking out your site when i need 'cool' prezzies in the
future and i will pass your site address on to friends.

Merriest of Christmases.

Nikki

Hi,

Just a quick note to let you know that my parcel arrived today, safe and
sound.

Also I would like to thank you for the fast efficient service. I will have no
hesitation using your site again or recommending it to family and friends.

Thanks again

Lesa

I will tell all my friends about THIS website - guaranteed.

Thanks again,

Jo

Hi,

I just wanted to let you know that I received my goods within 48 hours of
ordering which is fantastic. Not only that, but the product was great and dealing
with your organization was so easy!

The customer service girl I spoke with was fantastic and very informative.

I wish every organisation I have dealt with gave such great service!

Cheers,

Carrie

Hi,

I have received the items and they are great.

My niece loved the pool table.

Thanks and all the best.

Regards,

Colleen

G'day,

Just wanted to let you know your parcel arrived. Love the pool tables!!

You have been placed on my favourites list. I have also told HEAPS of people
about you and your company. So if there has been a big increase in subscribers to
your newsletter and your sales, I hope you don't mind it could have been my
fault!!!

Look forward to more dealings with your great company!!!

Have a Great day!

Leanne

Hi there,

I bought one of the mini torches that go on your ear for hubby and he uses it
everyday in his work as an electrician.

In fact it is so good that I bought another for myself which is handy when I am
doing my university studies of a night to rid myself of pesky shadows!

Also it is so bright that it is easy to forget you have it on, it is no hassle
to wear it when also wearing glasses either!

Jayne

Thank you Coolthings Team,

So Cool.. So Awesome.. looking Forward to our first delivery!

Have a Great Weekend.

Cheers,

Darren

Hi Coolthings Team,

I must say, so far, so good!!

I ordered in the AM, dispatched by the PM - Great timeliness...

Helen

Happy? Emphatically YES!

The Crazy Flashing glasses have been a absolute hit!!!

Many of these are to be gifts for 7-8 year old boys and they've gone down a
treat.

Thankyou.

Thank you for the chance to forward my feedback concerning my purchase from
Coolthings.

I must commend you on your excellent customer service.

The goods were delivered promptly and the email advice regarding the progress of
my order was greatly appreciated.

Would not hesitate to use Coolthings again and would recommend it as a great
place to purchase "cool things" to all I know.

Keep up the good service.

Hi,

Just a quick note to tell you how happy I am with the Pontiki's.

I bought them for gifts for office collegues and they were so much fun I kept
them for myself!

Tina

Thanks Coolthings Team,

I'm very happy with the Kissy the bear that i have purchased.

Wonderful communication and packaging!

Greetings, Cool Things Team!

I just wanted to drop you a line to let you know that the Anti-Pesto Gromit
arrived today safe and sound, and I couldn't be happier.

Thank you so much for your prompt handling and shipment, and for packing him up
so he arrived safely.

We really appreciate it.

The Fites

Received the goods in double quick time!

The service is great and I received the parcel the next day. I was very suprised
and extremely happy with the purchases.

They are off to the UK already.

Many thanks for the 1st class service.

Lynette

I love the lego photo frames! They are awesome!

Thanks very much for being so prompt, you have great service.

Hope to deal with you soon!

Kate

Hi there,

The Weazel Ball has been received and very much appreciated by the
recipient.

Regards,

Olga

Thankyou very much!

The order was all received this morning in very good condition and very well
packaged.

And is was WAY quicker than trying to buy these frames in shops!

Regards,

Annette

Just wanted to say thankyou for the good service that I have received with my
first order. I'll certainly be using you again.

Thanks heaps,

Annette

Hi There,

Magno-Men are very fashionable at my daughter's school and we couldn't locate
any in Canberra. Hence, I did a web search and came up with your website.

We deal with another on-line company for other products which are hugely
reduced. That website is very professional and efficient just like yours!!

I am very reticent about on-line purchasing, but I have found two sites which I
know are safe and secure.

Thank you.

I regularly check your site and have just ordered a Weazel Ball. My daughter
(unbeknownst to her) has gone through about 5 of them in her 8 years. His name is
Mr Wibbly. It has always been like a security blanket for her and after she lost
the last one about a year ago, I have not been able to find one anywhere. Of
course, like the Magno-Men, I was able to find one on your site.

I look forward to further contact with you in the future.

Regards,

Olga.

Hi there,

Just wanted to say thankyou for the (very securely wrapped!) delivery.

The Mini RC Car won't be given until Christmas but I'm sure it will be a hit.
The 11 year old recipient loves miniatures and remote controlled gadgets :)

The Beanie TY and Mood Heart are also going to good homes. (I had to "test" the
Mood Heart to make sure it works ;-D )

Thanks again

Megan

Thank you for the products.

The service was excellent and the items arrived quickly.

I was kept well informed throughout the process.

Yes i was extremely happy with my cup warmer and also with your very efficient
service.

It was a pleasure to have ordered through your company and I will be back again
and again!

Thanks and have a great day.

I am extremely happy with the socks, and especially the book that i
purchased.

My grand daughter was just thrilled with it!

Thank you for your prompt service,

Bev

Thank you for dispatching my order so promptly.

I ordered the magic egg light and also received the heart light - which I have
put aside for my grand daughter as a gift for her mum on Mothers' Day.

Your service is 'absolutely fabulous!'

Thank you

Anne Cox

Many thanks to the whole gang at Coolthings!

My disco ball and mood cube are brilliant!!

Everyone at work saw them when they arrived, and there were plenty of "oohhs"
and "How cool is that?" going around.

The delivery was so quick and all of your stuff is so good.

We have all played air drums non-stop since I got the air drumsticks a couple of
months ago.

Keep up the great service!!

Regards,

Bimbi

I recently ordered through your site for the first time last Thursday and the
item I ordered has just been delivered.

I wanted to say thank you for such good service and for making internet shopping
easy and reliable.

Keep up the good work - I will be using your services again and again.

Laura

Thank you for your wonderful products, they will come in handy for some birthday
presents for my grand children!

Hi Coolthings Team,

I am impressed with your customer service and packaging.

In today's digital world it meant a lot to receive a handwritten personalised
note.

Thank you,

Robert

Thank you for the prompt delivery of my order.

Thanks for your great service.

Your website is probably one of the easiest I have used.

Your communication is wonderful also. A great experience all round.

I am very satisfied with my purchase.

Hi,

Thank you for your kind email.

The coffee cup warmer is a gift I believe it's a great item though.

Thank you for your service,

Cheers,

Eliza Kwan

Just wanted to thank you guys for sending the package in a excellent condition.
It seems you guys know what you are doing. The professionalism was up to the mark
and I am usually harsh on services provided.

I will not hesitate to purchase from you guys again.

Thanks

Regards,

Sameer.

Hey there coolthings team,

Yes thank you soooo much for the fluffy dice, we love it to bits! it's really
cool and it came soooo fast and we're really happy!

Thank you, thank you, thank you!

Hope to be purchasing more stuff from coolthings.com.au soon!

David

My gifts were sent quickly and easily.

If I had any questions, the staff called or e-mailed me straight away.

Very personalised service and top delivery.

Season

Hi Natasha and the Coolthings team,

Just to let you know, I'm very happy with my purchase.

Both items were a great success with my 12 year old.

Thank you.

Kind regards,

Linley

Hi,

I was extremely happy with the products, the condition they came in and the
speed of delivery.

Thank you very much.

Natasha and the Coolthings Team,

I believe the gift was well received! The site is great, I'll keep looking for
the odd things.

Cheers,

Wayne

Hello,

The delivery worked out well, my girlfriend was stoked to receive her parcel
with the beanie buddies.

Greetings,

Rob

As my son has just moved out to Australia from England it was easy to arrange
for some fun gifts for him, without having to pay for the postage from England. I
will definitely shop with you again.

Ann

Just leaving feedback,

The quality of the product i ordered was better than I expected and the delivery
was prompt, even to a country address as mine is.

Thanks

Jo

I bought the USB coffee cup warmer for my Husband for Valentine's Day.

He thought it was fantastic... As did I!

Delivery was extremely quick and the service received was exceptional.

Thank you

Hello!

I am from Romania and about a week ago I ordered a mood heart from your site for
an Australian friend. My friend received his mood heart and he likes it a lot.

Thank you for your assistance.

Dear Coolthings,

Thankyou for the easy transaction; cheek to cheek arrived safely this
morning.

Very happy,

Helen.

Hi there,

I have received the items. Delivery was very fast. Good service.

Thanks,

Regards,

Roby

Just wanted to let you guys know that i purchased a mood star as a late
Christmas present for a friend of mine who loves stars. I gave it to her on the
weekend and she was blown away. She thought it was so cool.

Many thanks for the fast delivery, i have passed on your website to some friends
for them to look at.

Regards,

Karen

Excellent people to deal with.

The posting of my items was very quick.

I highly recommend coolthings.

Thank you for a hassle free transaction.

Hi there Cool Team,

I was very happy with all aspects of my order.

Garfield has settled in well with my extensive Bear Hug.

Thank You.

Happy New Year,

Sandy

As a soccer coach for the last 39 seasons (13 years) my son wanted to try
something new. He suggested a night game - but without field lights.

We purchased your "http://www.coolthings.com.au/globall-soccerball-p-291.html">glo-in-the-dark soccer
ball which arrived very quickly and the kids had a really great time.

There was press coverage of the game and Coolthings was mentioned in the
article.

Thanks to the Coolthings team for the prompt shipment to Illinois USA, the kids
really enjoyed the most fun game they have ever played.

Doug

Hi!

First of all, I would like to say I'm absolutely thrilled with our order we
received yesterday.

It was great to see it securely wrapped (just as well as my boys descended on it
immediately), and my husband and I had huge fun opening it in secret "just to make
sure their Christmas presents work".

We've already started our next shopping list from Cool Things!

Your communication regarding our order was outstanding as well - a lovely change
to know just where our order was, in terms of preparation and dispatch.

Thank you so much for providing the opportunity for my family to buy from
independent retailers - we appreciate being able to do so, and really appreciate
the incredible service you provide!

Best regards,

Kel

Just passing by to let you know that I'm so happy with the purchases I have
received recently.

Your customer service is superb and I really appreciate all your help and
friendly emails.

This is a great place to definitely buy cool and rare things, one that I will
refer to my family and friends.

Keep up the excellent work!

Thank you.

I was amazed at how quickly the order arrived - especially given that I ordered
late, didn't request express post, and it is Christmas time!

The items were in great condition and your communication throughout the sale
process has been amongst the best I have experienced in online shopping - well
done!

Thanks again to you all for helping me get my husband 'cool' things for
Christmas in time for the big day!

You Guys ROCK! You now have a repeat customer here who I think you will have for
life! You have amazing products, and I got most of my christmas shopping from you!
Very Very Happy! Guy

The astronaut ice cream is realy cool & the flashing sunglasses were a real
treat for the kids - the service from coolthings is always excellent!!

The products that you sell are good quality, original, educational and
humorous.

Thankyou for some great gifts.

Naomi

Hi,

Just wanted to let you know that I've received my order today and that I'm very
happy with your fast, user friendly service.

Such a delight to have the items gift wrapped! Now I can't wait for Christmas to
see them unwrapped to see what they're like! (Makes them presents for myself as
much as for my family!).

Thank you very much - wishing you all a Merry Christmas and a wonderful festive
season.

Cheers with best wishes,

From Andrea & Co

Thankyou so much for the fantastic service and products.

You have an incredible range - great for birthdays and christmas!

Your service is second to none. Fast delivery, excellent communication - I will
definitely be back for more purchases as the need arises.

Have a great Christmas.

Just a quick e-mail letting you know I was extremely happy with my 'coolthings'
purchases.

The items were well packaged and postage was super quick.

Thanks and Merry Christmas.

Hi,

I received my package on Monday and it all looks great!

Thanks for the quick service, I'll definitely recommend your site.

Great to find an Australian site selling cool gadgets.

Cheers,

Rachel.

Not an enquiry, my compliments!

My friend received the package of gifts I'd purchased from you at her home in
NSW and in a timely manner. She was enchanted by the way you'd gift wrapped them
for her birthday.

BRAVO!!!

And she found the presents to laugh over (pus ball), to ooh and ahh over (Magic
Wand), and to aid in relaxation (mood cubes).

Your presentation of her gifts was done most well and the gifts you have for
sale are such which will elevate the child in all of us.

Thanks so much for a job well done.

Sincerely,

Bruce

Hi guys,

I was extremely happy with my purchase, but what impressed me the most was your
exceptional customer service.

I emailed about a query, and I got a friendly phone call instead of an email
back! The person I dealt with was the most helpful, friendly and upbeat person I
have dealt with in a very long time and it was such a pleasure.

I will definitely be referring my family and friends here, but it will just have
to be after Christmas as this is where I have bought some of their gifts and I will
be doing a bit more shopping here soon :)

I am sure after they get their gifts they will want to know where I got all of
these great, different things from!!! Then I can tell them!

Thank you so much for a great experience. You've definitely won me over.

Warmest regards,

Vicki

Thank you so much for packing my parcel so well and also for your wonderful
service!

It is so refreshing to do business with a company that actually lets their
customers know what is going on with their order! A lot and i mean a lot of
businesses could learn something from you guys and girls.

Thank you again,

Take care and Best Wishes to all of you at Coolthings,

Shona

I just wanted to say what a super fast service, great products and such a
friendly team at coolthings you are.

Well done guys I have already referred your site on to friends.

A big thank you to the team at coolthings, the delivery was quick and the
products were exactly as described on the website.

Really happy with the products, hours and hours of pleasure.

Will be back for more in the near future.

Cheers,

Steve

Hi!

I was sent a Sudokube a few days ago and
when ordering it I requested it be packaged safely because it will be used as
present. THANK YOU SOO MUCH!! When I received it, it had been wrapped in double
bubble wrap and had already been gift wrapped in beautiful paper and ribbon!!!

I was extremely surprised and have never received this kind of service before!
Fantastic, I will refer my friends and family to you!

Kind regards,

Sara

Hi,

Thanks so much for the follow up, I think that it's just wonderful customer
service!

All went well with the light swords; we used them as spotters in a Live Auction
we organised for a charity event. They were such a hit that the volunteer spotters
didn't return most of them!!! They were taken home for their children!

A gentleman from a nearby Bank has already contacted me asking where I got the
amazing glowing swords from, as he's doing a live auction soon at an event his bank
is putting on. He would love to do the same for the spotters. He said I have
started an Auction Spotters trend!! I have passed on your details to him.

Thanks again for all your help, excellent service and kind staff. I am sure we
will be in contact for other novelties in other upcoming events.

Warmest regards,

Tamara

Hi there,

I just wanted to say, that I'm exceptionally happy with your service and my
order was excellent, just what i wanted!

I will certainly be a repeat customer and recommend you to all my friends!

I received my e-mail cash bonus points very very quickly!

Thank you!

Thanks again for everything i will recommend you strongly to everyone!

Regards

Guy

Thanks for quick delivery of my order. Everything is really COOL!

I feel great that I have started my Christmas shopping.

Thanks again for my order. The items are all great and the money boxes are
cool!

Your service has been amazing, it maintained high levels of customer service
right throughout the whole process from pre-order queries to making sure I was
happy with the goods received, this is something that is hard to find these days
and I will certainly be letting everyone know about coolthings.com.au.

Thanks once again, it really has been a pleasure purchasing from
coolthings.com.au

Regards,

Tiffany

Thank you, the product was delivered to me in great condition and when l did
call to make an enquiry the staff were very kind.

Thank you again,

Suzi

Just letting you know my freeze dried ice cream came as promised.

Very happy with the transaction.

David

I would personally like to thank coolthings.com.au for their speedy and reliable
service unsurpassed by any other.

With quality products at very competitive prices and good old fashioned service
with a smile, this is unlike any other toy store around.

This store actually supports the public and local community, and I would highly
recommend them to any and all.

I received all the products i ordered promptly and they are exactly as
described.

Very happy with the service and excellent communication.

Jo

The light is gorgeous (i'm a sucker for shiny pretty things and go very dopey
over them) and the astronaut ice cream is a Christmas pressie for my space crazy
brother (he is in his 30's but still a VERY big kid at heart) and I am sure he will
love it :)

Thank you again Ashlea (and the Coolthings team).

Best Wishes,

Shona

I received the mini task light 2 days ago and I am pleased with it as it will
certainly be put to good use, especially for the type of work that we are in.

Thanking you once again :)

Cheers

Lenore

Hey All,

Just a note to say thank you for a fast post and a well packaged mood
cylinder.

The light is cool and will be great for our tent when on holidays.

Sonya

Super cool item and fast delivery thank you.

Thank you to the team at Coolthings.

The coffee mug warmers and mood light coasters arrived well packed and in the
time frame promised.

The communications and follow up after the sale were also great.

Just wanted to say that I love your website!

You have new products everytime I look - it keeps it very interesting!

Thankyou coolthings.com.au

I was able to do all my Christmas shopping for all the child relatives in my
family so simply and easily in one place instead of walking all over town.

Your range is so different and interesting. Most of it you could not find in
your local stores. I know every gift I bought will satisfy each child.

Your delivery was also so quick and simple. When I am looking for that
"original" gift again I will be checking out coolthings.com again.

Thanks for the great service.

Just like to say thank you very much for the wonderful professional treatment
that I received for my order of the Airzooka. The present was a great surprise. I
thank you and would recommend your services to anyone.

Once again thank you so much!

Chris

Hi,

I just bought the black bubble chair for my niece's birthday and she describes
it as "awesome"!

Thanks,

The service and quality is great!

How thrilled my nephew was to receive his gifts so promptly.

Thank you again for such wonderful products and service.

This truly is a great site.

Hi!

Thank you for a pleasurable online shopping experience.

The order arrived today and everything is great, I will be shopping with you
again and recommending you to my friends.

Thanks

Great service and I love the ice cream.

I really like the notification emails at each milestone.

Kind Regards,

David

Good Afternoon Natasha,

I was very happy with the products and service I received from
Coolthings.com.au.

The rc cars are a great product and I was extremely happy with the quality of
them. The order was dispatched quickly.

Regards,

Bo

I have been very impressed by the service I have received from Coolthings, and
really appreciated the hand written thank you note with my order!

The goods arrived quickly and as described. I will be happy to recommend you to
my friends!

What a great site!!!

You have so many wonderful things to browse and buy. When I did finally purchase
a LCD Clock, it arrived just when you said it would and in perfect condition.

Good work Coolthings. This was my first online purchase and it will not be my
last, and I most definitely will buy from you again.

Thank you

Andrew

Another impressive example of your commitment to excellent customer service.

I will continue to buy my gadgets, gizmos and toys with you, and of course
recommend you to others.

Thanks again,

Trish

Hi Ashlea,

Just wanted to say a big thanks for the great customer service!

It was only a small purchase, but the gift was received in excellent time and I
really appreciated you writing the card.

Thanks again,

Paul

Hi Guys.

Just wanted to say what a great shopping experience I have just had with
you.

Not only do you sell some really cool stuff, but delivery has been prompt and
packaging was excellent. The hand written note was a really nice touch - online
shopping can take the personal touch away, but this brought it back.

Everything was here in a week which was great considering we are so far
away.

You've made Christmas shopping so much easier.

Thanks again.

Caroline

Thank you for your prompt and professional service.

I ordered the glow basketball for my sons birthday, he loves it! It arrived
sooner than expected and works far better than I thought it would. I was even sent
spare batteries for free!

Sincerely

Jared

Thankyou so much for the magmalites!

We bought them to give as unique gifts but we loved them so much we've kept
them!

Now we have to search your site again for some more gifts - what a
conundrum!

Thanks for the flashing dice!

Perfect for what i need it for, my dad's birthday party.

Great value, my 7 month old nephew loves it too.

The aluminium maze is great to fill in the time while I'm on hold on the phone
(yes, I leave it and other puzzles by the phone for the moments or minutes on
hold).

The Pontiki Pets are fantastic, I just took one to work and people can't pass by
my desk without commenting or altering the Pet.

Thanks again.

Phillip.

Hi there!

Thanks for your email, my son enjoys playing with the car and he takes the mood
light to bed with him!

You guys really look after your customers!!!!

From a very happy customer,

Melanie H.

Service was excellent and the recipient was delighted with such a zany gift. He
likes icecream and I don't!

I really enjoyed my shopping experience at Coolthings. They have a huge range of
fun and useful products.

While the staff are very friendly, knowledgeable and efficient. You could not
ask for more when shopping.

Thank you Coolthings, you are great.

Shopping at Coolthings is just a joy,

Be you shopping for gadgets or just a toy.

Coolthings has gifts for every age,

From a gift for your true love, to the latest rage.

They have things for one and all,

Be you big, or be you small.

They truly have service with a smile,

Shopping there's not a trial.

It's easy to shop there, that's for sure,

You could not ask for more.

Thanks for the quick service, I think it's a great site and I will be using it
again.

The shrinking money box I recently purchased was the perfect present for my son
on his 15th birthday - everyone was amazed.

Best of all, it was gift wrapped upon delivery (which was so speedy it had
scorch marks!)

Thank you Coolthings.com.au

I will be using this service again!

Fantastic, fast, friendly and easy transaction.

Will definately purchase from you again.

Thanks

I would just like to say that I was totally happy with the beanie buddy that I
received from Coolthings and the service that you provided. It was very friendly
and speedy, a very pleasent surprise.

I look forward to purchasing further products from you, in fact I have made
another purchase already.

Thank you for your intrest.

Brendan

Products arrived promptly and we love them.

My 10 month old grand-daughter loves to watch the mood cube changing colours,
although each change of colour produces the same mood in her - she cackles at them
all!

I just wanted to let you know that the children love their morphing light
"Easter eggs".

Very successful!

This is just to leave feedback from a recent order I placed.

It arrived in awesome time (just in time for my boyfriend's birthday!) and he
loved everything, especially the mesh pus squish ball. The aluminium card is
beautiful, the mood cube is great and the Garfield toy is cute.

Thanks for such great service and an amazing choice in cool things.

Clare

Hi Team,

Not an enquiry at all but a profound thankyou on behalf of myself, but most
especially from my 5 year old nephew (Jacob) who was given the mini aqua pets for
his birthday. You've never seen a kid so thrilled with a toy! It made a great day
even better. Thanks so much for the inspiring site and brilliant present ideas.

Cheers

Cat

I love the Pontiki desk pets.

My kids both went insane when they saw them advertised on the TV, and after
several fruitless calls to local department and toy stores (never heard of them!) I
found the Pontiki on your website, made the order and got delivery the very next
morning.

Wow, great service, and very cute toys.

Have to say THANK YOU!

The recipients of all the things I ordered were thrilled with their gifts and I
will be back to order more.

Everything was well packed and I received the order in very quick time.

I am extremely happy with the service and will definitely recommend Coolthings
as a great site to find all sorts of fantastic gadgets.

Thanks again.

Jennifer

Hi there,

I just wanted to let you know how incredibly impressed I was with your
company.

I stumbled across your web site accidentally and I am so pleased I looked beyond
your homepage.

With a lot of web sites I come across, I tend to skim through the content and
very rarely look further unless someone has specifically recommended it to me, let
alone actually purchase something.

I am now recommending your site to all my friends. The ease of use to find and
navigate around your site is fantastic, the variety of gadgets and generally 'cool
things' - excuse the pun ;-) and the speed of delivery and service you provided was
spectacular.

When the package arrived, it was obvious how much care had been put into
packaging the individual items, everything made it in one piece, not a scratch or
dent to be seen - which we all know these days is unheard of usually.

Thanks so much. Keep up the good work!

Regards,

Liz B.

PS- the little magmalights are just awesome! I didn't really know what to expect
from the pictures but they really do look like little candles, I have fooled many
people and I don't need to worry about forgetting them and burning the house down!
:)

Once again I have been blown away at the superior customer service from the Cool
Things Team.

Thankyou, you truley have provided me with a rewarding on-line shopping
experience.

Nada

Thanks for my coolthings cube and egg!

Loven them!

I will buy more coolthings.

Thanks

Ange

Hi there,

Just a quick bit of feed back for you.

I didn't see the toys personally, but my nephew Tyler said they where 'Choice'
and my sister (Tyler's Mum) said they where packed & wrapped well.

The delivery time was amazingly fast.

Thanks,

I'll be buying again!!

Aaron

Just wanted to let you guy's know the things I ordered from your shop were
fantastic!

They were for party game prizes and all the kids thought your products were
cool, now I'm the coolest mum in the street.

So thank you guys, hope you keep the shop online and you will certainly be
getting my business again.

Dear Peter and team,

Thank you so much for the wonderful eggs.

To see the delight on the faces of the recipients was very satisfying.

Your service was excellent. Firstly your follow up phone call and then sending
them express post for no extra charge.

I have recommended your site to many people. Your site will be my choice for
further gifts.

Thank you so much.

Kind regards,

Evonne

The service I recieved from Coolthings was fantastic.

They delivered my goods on the date I wanted and I am extremely happy with
everything associated with my order.

Thank you so much!!

Items arrived in tip top condition and fast!

Have a nice day,

sharleen

Three words,

FANTASTIC, FANTASTIC, FANTASTIC!

From the Superior customer service (including those comforting e-mails) to the
packaged goods, absolutely love it, keep up the good work guys!

Hi Guys/Girls at Coolthings,

Thanks again for another Great transaction, and product arrived in perfect
condition as usual.

You are the best place to shop, and I wish you all a safe and Happy Easter!

Hello Cool Team,

My order has just arrived!!

The mood cube is wonderful as are the glow bracelets.

I was informed of the status of my order every step of the way & will
certainly be ordering again in the near future.

Thankyou so much.

Trish

Great stuff, it arrived just as shown and just as promised.

Thank you

I was very happy with the items I ordered, my grand-children were very happy as
well.

I will be shopping again with you in the near future.

Thanks

Rebecca

Great to deal with and fast delivery!

Thank you.

Well done Guys!

You're site is one of the most friendly, obliging and helpful that I have ever
used. My order was taken, checked, organised and delivered in no time at all.

I'll certainly be using you again for other gifts for friends in Oz and shall
recommend you to everyone I know (and probably some strangers that I meet on the
train etc!)

Tony

I purchased the light up red silk rose for my wife and when she opened it all
she saw was the packet of batteries and wondered if I had gone mad.

But she finally fell off the chair laughing when she turned it on. I told her
that it would last longer than real ones I usually buy her.

So thank you very much for lighting up our lives.

Best wishes and thank you for a top site.

Stay Cool.

Stephen

Hi,

Thank you for the follow-up email. The dice arrived safe and sound and I am very
happy with them.

My grandchildren will have a lot of fun with the flashing dice.

Regards,

Evelyn

Thankyou so much for the amazing shrinking money box.

Delivery was quick and efficient.

Our sons friend turned 8 and with over 20 guests and presents at his party, he
walked around most of the day with his shrinking money box, it absolutely
fascinated him and tickled him pink.

Love your shop.

Thankyou very much

Thank you for the projection clock I ordered. I received it very promptly and
very well packed.

The order, including post and packaging came to just over the amount I had in
credit, but I was not charged the extra cents.

Thanking you very much for this.

Regards,

Sheila

The Best store to Shop,

Is up in Lonny, They have the Best stuff,

This is no joke. So for a Great gift you can give to your friends,

Coolthings is the place to Go!!

Not much of a poet, but I gave it a go! Coolthings is really the Best.

Thanks Guys

Just wanted to say thank you for my mood cubes, they arrived safely and were a
big hit with the kids!

Regards,

Anne

Thanks for the speedy delivery. I received an email on Monday to tell me my
parcel had been dispatched and it was delivered to my house on Tuesday. How good is
that!

Also, the items I ordered were exactly as described, beautifully gift-wrapped
and I'm very pleased.

Thank you. I will shop here again & refer my friends as well.

Thank you, you made my daughter very happy on her birthday.

My daughter is very ill and the puppy in love was the best present she received,
not only did it make her feel special, but she is the only person she knows who has
one.

Your company not only delivered quickly but also phoned to inform me that the
product I ordered was seasonal, and still held it for me to purchase.

Coolthings have made our house a little happier and I've recommended you to
everyone, not only your web site but your address to everyone I know who travels to
Tasmania.

Thank you again.

Thank you so much for the prompt service.

The product that I ordered arrived quickly and i was delighted with it.

You made my first online shopping experience a pleasant one.

Got my package today. Everything's good.

Thank you very much,

Steve

TALK ABOUT SERVICE!!!!!!!!

This is quite hard to believe, I'm getting such a quick response back from an
ACTUAL HUMAN!"

Thank you for your follow-up to my recent purchase.

The products arrived in good condition and in excellent time. I was impressed
with the personalised service I received.

Thank you

I want to thank you for your prompt service, something that is rare today.

I love the items I sent for.

I shall certainly recommend your site to others & will use it again.

Hi!

Thank you for your prompt delivery, my friend was so excited when she received
her very own parcel.

Thank you for making it so easy to put a smile on someone's face.

Kind regards,

Sandra

I am very happy and satisfied with my purchase and certainly intend to make more
purchases.

I find your company to be very helpful by sending updates on my order, which
makes me very satisfied indeed.

Thanks again!!!

Kind regards,

Callum

Hi Coolthings,

Over the last 2 months I have ordered Christmas gifts and birthday gifts.

I have been extremely pleased with the quality of the gifts and the service I
have received. I have been kept fully informed in regards to the time of arrival of
the gifts, and they have arrived promptly.

Stan

Hi There,

I ordered 40 mood cubes for a party my partner and I were having. The cubes were
a massive hit and were the talk of the party.

Cheers, Cam

I just recently purchased an aluminium card from Coolthings and I must say I am
extremely impressed with the fast delivery and packaging, not to mention the
product itself was ravishing. I also must congratulate the crew for designing an
website that is easy to use.

Great products, friendly service and fast delivery time, you guys have
everything there is to lead a pleasant online shopping experience.

Aye you now have youself another returning customer, and I will definitely
recommend Coolthings to all my friends and colleagues. Keep up the good work
guys!!

I am so happy with the service from coolthings!

Delivery was super fast. I purchased the rubik's cube which was a great gift
idea for the guy or girl with everything.

I also purchased the stainless steel 'I LOVE U' card. It was a very special
gift, much more exciting than a plain old hallmark.

I have no hesitation in buying from this store, prompt e-mails, delivery, no hassle
with Direct Deposit transaction.

This is my store now for future gifts. Many thanks to all involved for a smooth way
of purchasing gifts, especially for people who cannot go to the shops through
illness/disability, like myself.

Thank You Sandra

I have been purchasing things from e-bay for some time now but had never
purchased anything from another online store, and I am amazed with your service.
First of all my items came earlier than the 4-7 working days you quoted me, it came
in 3 working days and considering the time of year, I really didn't expect
that.

When I order stuff off e-bay I always write to the person to let them know that
I received my order and that I'm satisfied with it, and I went to do this with you
guys, but thought oh no you don't care you are a big internet company.

But when I got your follow-up email to check that everything had arrived and was
I happy with what I ordered I was just blown away.

You guys really do seem to care about your customers,

Merry Christmas, Leigh

Hi Natasha and Team,
Just a short note to say thank you for the great service; efficient and quick. I
really appreciate you guys being so quick in getting everything together, it's a
big help this close to Christmas.

May you all have a wonderful Christmas, and the happiest of New Year's.
Kind Regards, Kerry

Once again i am extremly pleased with the products i purchased, the Mood cube is
absolutely awesome. I now have 2 of the acrobots and will be getting more in the
near future.

I would also like to say thanks for your very prompt service in processing
payments and shipping the products. I will and have been recommending you to
friends.

Once again thank you for your service.

I am absolutely thrilled with the monitor mates. They are soooo cool. I love the
kitties. I gave the second one to a friend and she can't stop talking about it
either.

Thanks so much, I will probably be ordering more in the near future.

I just thought I'd let you know that I recieved everything and am really happy.
Thanks for wrapping everything... it looks fantastic!

Cheers, Michelle

I have been blown away so far by the speed, friendliness and follow up you guys
provide. The items i've received so far will make amazing Xmas gifts.

Thanks
once again. Lee

I loved the aluminium card. The best thing, I think, is if your partner gets the
crankies and tries to tear it up they won't be able to unless they have tin
snips!!

Thanks again for a smooth transaction.
Michelle.

I'm really happy with my Microracers and the Labyrinth Maze - especially the
maze as it has driven my husband crazy (the whole point of the exercise!!!).

Thanks again for such great service and I look forward to new cool things.
Regards Kirsty

I just wanted to let you know how stoked my dad was come Father's Day on Sunday
and he opened up his coffee cup warmer! He was so excited and rapt about the whole
idea that he couldn't stop smiling!!

The funny part is my dad doesn't get excited about much (he doesn't usually
believe in birthdays/father's day etc), you can only imagine Oscar the Grouch as a
IBM global computer architect!!

Well thank you once again very much and I will be keeping posted to your website
for new gadgets for Christmas!!

Thanks for such a speedy response to my purchase. I received the goods around
lunch time today which blew me away.

The items purchased, Astronaut Ice Cream, are brilliant and will make unique
Christmas gifts. I will certainly be buying other things from you and will
recommend you to others.

Thanks once again.
Lee

I received my IFO floating light today. Thank You for your excellent service! I
look forwards to future purchases with you!

Thank You,
Ray.

I just wanted to leave some feedback about my dealings with Coolthings Team. I
cannot recommend you highly enough.

I used the bank deposit method & from when my deposit was made to when the
product was delivered was ONLY 2 days. That is sensational!

Thanks for the prompt action on my order & delivery.
GREAT WORK!!!!

This is the first time I have shopped online and guess what? It's been a
pleasurable experience.
I now trust online shopping and will continue to shop online because it is people
like you and your staff that make it very easy and safe for us customers.

Thank
you.
Tuan

Got my helicopter today, just wanted to encourage you guys that your service is
absolutely excellent and it's a pleasure dealing with you!

Thanks again,
Brad.

Hi Everyone,
Just letting you know that I received my goods yesterday. Thanks again for the
order. Great service and fast delivery.

Look forward to doing business with you again in the future.
Regards, Carol

Peter and the coolthings crew are great to deal with. I paid by Direct Bank
Deposit and my luvly little Mini Digital Camera was here before I could blink! I'll
certainly be buying more from their store.

I will be recommending coolthings to my friends.
Cheers

It has been an extremely pleasant experience working with Peter &
Coolthings.com.au. He has helped me with all of my enquires whether big or
small.

Response to orders are quick, all transactions with him have been very friendly.
I know I'll keep on dealing with Peter & Coolthings.com.au, even though we are
on exact opposite sides of the country!

Thanks for my order, got them all in good condition and all well packed. Got them
for a present for my son who has everything and not stopped playing with them my
self.

Hi Guys.
Just wanted to say what a great shopping experience I have just had with you. Not
only do you sell some really cool stuff, but delivery has been prompt and packaging
was excellent.

The hand written note was a really nice touch - online shopping can take the
personal touch away, but this brought it back. Everything was here in a week which
was great considering we are so far away.

You've made Christmas shopping so much easier.
Thanks again. Caroline

Hi guys,
Everything's great! I couldn't believe how quickly my package came! I am really
impressed with your customer service - outstanding!

It can be very daunting purchasing something online for the first time!
Thanks for your emails and help!

The level of service coolthings provides is fantastic. I ordered the "http://www.coolthings.com.au/product_info.php?cPath=22&products_id=33" style=
"COLOR: #0000ff">Airzooka (which is great by the way) in the afternoon, the
next morning 5 working hours later it was here!!! I couldn't ask for any more than
that!

I will definitely be back! : )..

Everything arrived safe and sound...Thanks for the fast processing of my order

I have received my package and would like to forward on many thanks for the
promptness. I have never received a parcel that fast; I was quite surprised that
even for a money order transaction the parcel was delivered to my door within 3
days.

I congratulate you and your staff on your hard work; I would recommend
COOLTHINGS.COM.AU to everyone that is after that something for Christmas, birthdays
or any other occasion.

Well done and I look forward to shopping at
coolthings.com again.

Wow totally cool, I would like to congratulate you guys on having the money
order option for payment as there are online shoppers out there who don't have
credit cards but would still like to make there shopping easier, especially if they
work long hours and don't get the time to look around shopping malls all day
long!

Well done guys good luck....

I was happy with the ease of use of the web site and the speed with which my
product arrived. I buy many items online and I found your website among the
best.

Keep up the good work.

Regards,
Liz

Your site is really well organised in a good way with all the little headings
and stuff. Will definitly use you guys again.

Lauren

Your site is great and very easy to use. My brother was very impressed with the
hover soccer ball. I appreciated the call to ask if I would like to include a
message and I was very impressed with the quick service.

Thanks, Kirsty.

I just ordered the 4 pack of race cars, thank you for your quick reply. Your
website is good, nice and simple. Easy to get around - not tons of flashy
graphics!

Thanks for your great service.
Josh

I received my purchase in very quick time, I am very happy with the product and
would be happy do more buisness with you in the future thank you.

Thank you for the fabulous customer service. Your extra time and care are over and
above the call of duty, and are very much appreciated.

Great website! Perfect solution for those little gifts for the nieces and
nephews in England. Thanks for arranging the postage. Can't wait to see what other
gadgets you'll be getting hold of!

Will keep popping back regularly,
Andy

I won a microracer this month and l have to say that it is awesome, the kids
absolutely love it and l would definitely buy them as gifts.

Thanks for a great purchase. Bought a little mini rc car online for a small
friend of ours. We live in London, him in Adelaide and you guys are in Tasmania -
yet no probs at all

You even offered to gift wrap as you realised it was probably for a present. It
was quite a different level of service to what we're used to over here in the
UK!

Thanks for everything and we shall return next year to build on the
collection!

Cheers!
Rod and Kate.

Just a quick message to let you know how much I appreciate the service you
provide at cool things. I have purchased a number of items from you that have been
of excellent quality and have provided hours and hours of enjoyment for myself and
the people that I have given items to as gifts. Your customer service and product
knowledge is excellent.

In my busy world it is great to have a quick and convenient way of purchasing
excellent gifts, knowing that they will be appreciated and enjoyed!

Thank you,
Pene.

With regards to your handling of my warranty claim, I was pleasantly surprised
as to how well the matter was handled. At the time of purchasing the Micro Racers,
warranty was a concern as the Micro Racers were not sold from a dedicated outlet
and there was no warranty form to complete (and they were not cheap!), so I was a
bit hesitant to buy in this regard.

However, now that I have had dealings with
Cool Things, I have peace of mind about buying your products and will keep an eye
on your product offerings, and it is quite likely that I will provide you with my
business in the future.Of course, my word of mouth about Cool Things will be
positive too!